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- Tasks: Create unforgettable guest experiences by managing reservations and upselling services.
- Company: Beaverbrook Business Support, a luxury destination in Leatherhead.
- Benefits: Earn up to £27,352 plus commission, with discounts and development opportunities.
- Other info: Enjoy accommodation support and a chance to grow your career.
- Why this job: Join a team dedicated to delivering exceptional service in a luxury environment.
- Qualifications: Excellent communication skills and prior bookings experience required.
The predicted salary is between 27352 - 27352 £ per year.
Beaverbrook Business Support in Leatherhead is seeking a Reservations Agent to deliver exceptional service and create memorable experiences for guests. You will manage room, spa, and dining reservations, maximizing revenue through upselling.
Ideal candidates should possess excellent communication skills, attention to detail, and prior bookings experience.
The role offers a salary of up to £27,352 per annum plus commission and various benefits including discounts, development opportunities, and accommodation support.
Luxury Reservations Agent — Create Bespoke Guest Experiences in Surrey employer: Beaverbrook Business Support
Contact Detail:
Beaverbrook Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Reservations Agent — Create Bespoke Guest Experiences in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Beaverbrook or similar places. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Practice your communication skills! Since this role is all about creating bespoke experiences, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or record yourself to see how you come across.
✨Tip Number 3
Show off your attention to detail! When you get the chance to interview, share specific examples of how you’ve gone above and beyond in previous roles. This will demonstrate that you’re the perfect fit for creating memorable guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Luxury Reservations Agent — Create Bespoke Guest Experiences in Surrey
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about creating memorable experiences, make sure your written application reflects your excellent communication skills. Use clear and engaging language to showcase how you can connect with guests and provide top-notch service.
Highlight Your Attention to Detail: In a position where managing reservations is key, we want to see that you pay attention to the little things. Mention any previous experience where your detail-oriented approach made a difference, whether in bookings or customer interactions.
Demonstrate Your Upselling Experience: Maximising revenue through upselling is part of the gig, so don’t shy away from sharing your past successes in this area. Include specific examples of how you’ve effectively upsold services or products in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Beaverbrook Business Support
✨Know the Company Inside Out
Before your interview, take some time to research Beaverbrook Business Support. Understand their values, mission, and what makes them unique in the luxury hospitality sector. This knowledge will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Communication Skills
As a Luxury Reservations Agent, excellent communication is key. Prepare examples of how you've effectively communicated with clients in previous roles. Practice articulating your thoughts clearly and confidently, as this will demonstrate your ability to create memorable guest experiences.
✨Highlight Your Attention to Detail
In this role, attention to detail is crucial for managing reservations accurately. Think of specific instances where your keen eye for detail has made a difference in your work. Be ready to discuss how you ensure accuracy in bookings and how you handle any discrepancies.
✨Prepare for Upselling Scenarios
Upselling is a big part of maximising revenue in this position. Come prepared with strategies or examples of how you've successfully upsold products or services in the past. This will show that you understand the business side of the role and are ready to contribute to the team's success.