At a Glance
- Tasks: Assist customers in-store and over the phone, ensuring a great shopping experience.
- Company: Join a vibrant retail team in Bolton and Salford, focused on home decor.
- Benefits: Enjoy 28 days leave, staff discounts, and opportunities for career growth.
- Other info: Flexible hours available, with both part-time and full-time options.
- Why this job: Perfect for those who love home decor and want to connect with customers.
- Qualifications: Strong customer service skills and a passion for home decorating.
The predicted salary is between 10 - 12 £ per hour.
Shop assistant required for our retail decorating centres in Bolton (BL4 7JZ) & Salford (M50 1AY). If you have the desire to please, greet, help and build rapport with our customers both face‑to‑face and over the phone to increase sales, then this is the perfect role for you. We are seeking a new member to join our team, based across our two Greater Manchester sites. The successful applicant will be required to work where demand is greatest, including holiday cover (specified on a rota system 2‑3 weeks in advance). We sell home decorating products to the public, so an interest in home decor would be advantageous. Our stores are open 7 days per week and weekend days form part of the normal working week. This role is open to both part‑time and full‑time applicants. Working hour requirements are to be established on a candidate basis during the interview process.
Key duties include (but not limited to):
- Ensuring showroom & warehouse displays are accurate, organised, current, clean & tidy.
- Maintain stock levels, carry out internal stock orders & pick stock order replenishments for other sites.
- Deal directly with customers face to face and ensure our standards are maintained.
- Carry out all cash transactions, returns and till processes accurately and in accordance with branch procedures.
- When required check incoming products against the proof of delivery, complete documentation as required and report damaged or missing products to the branch management.
- Comply with relevant legislation and company policy and procedures (H&S, HR and business controls).
- Ad hoc duties as and when required to meet business needs.
Essential skills:
- Customer service
- Excellent communicator – both face to face and over the phone
- Accurate numeracy and previous till experience
- Showroom sales experience
- Knowledge of warehouse duties
- Computer systems literate
Benefits:
- 28 days annual leave (pro-rata)
- Pay meets minimum wage
- Staff discount on our products (upon completion of probationary period)
- Pension scheme
- Full product training
- Opportunities for progression within our organisation.
Working hours: Full‑time 30 hours – 5 days per week. Part‑time based on shifts available and applicant availability.
Store Assistant in Salford employer: Beaver Paints Limited
Contact Detail:
Beaver Paints Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant in Salford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their products and values. This will help you connect with the team and show that you're genuinely interested in being part of their store.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer or handle a complaint. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to make a good impression while also showing that you understand the retail environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Store Assistant in Salford
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you’ve gone above and beyond to help customers, whether it’s face-to-face or over the phone. Share specific examples that showcase your ability to build rapport and increase sales!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to our job description. Mention your interest in home decor and any relevant experience you have in retail or showroom sales. This will show us you’re genuinely interested in the role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points for your skills and experiences to make it easier for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Beaver Paints Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the home decorating products the company sells. This will not only show your interest in the role but also help you answer questions about how you can assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully dealt with customers. Highlight situations where you built rapport or resolved issues, as this is crucial for a Store Assistant role.
✨Be Ready for Practical Questions
Expect questions that assess your numeracy and till experience. Brush up on basic maths and be prepared to discuss how you would handle cash transactions and returns accurately.
✨Flexibility is Key
Since the role requires working across two locations and includes weekend shifts, be ready to discuss your availability. Showing that you're flexible and willing to cover shifts will make you a more attractive candidate.