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For Companies At a Glance
- Tasks: Support international sales teams with customer service, order processing, and administrative tasks.
- Company: Join Beauty Works, a leading luxury hair solutions brand known worldwide.
- Benefits: Gain experience in a dynamic industry with opportunities for growth and development.
- Why this job: Be part of a vibrant team that connects beauty professionals and consumers globally.
- Qualifications: Strong communication skills and proficiency in MS Office required.
- Other info: Work in a fast-paced environment with a focus on customer satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
Beauty Works retails luxury hair solutions, including ready to wear clip-ins, semi-permanent professional extensions and exclusive collaborations. Our hair extensions, aftercare products and electrical stylers have earned recognition amongst the beauty press and up and down the red carpet. Beauty Works operates internationally to both salon professionals and directly to consumers and is owned by a Beauty Industry Group based in Salt Lake City, holding the largest share of the hair extensions market in the world.
The International Sales Assistant supports the EMEA distribution and international sales teams by delivering high-quality customer service, efficient order processing, and administrative sales support across multiple markets. This role involves direct interaction with international customer accounts, managing order enquiries, processing sales orders, handling complaints and returns in collaboration with technical teams, and resolving complex customer issues.
The position also supports billing and revenue reporting through accurate invoicing, credit notes, customs documentation, and sales tracking, while liaising closely with warehouse and supply chain teams to ensure smooth order fulfilment and stock forecasting. Daily work includes extensive email correspondence and use of systems such as NetSuite, Shopify, DHL portals and GlobalE, with a strong focus on supporting sales growth, meeting targets, and maintaining excellent customer relationships within the international beauty industry.
- Responsible for direct interaction with customer accounts and taking order inquiries, ensuring order entry processing and control.
- Support the sales processes in International Sales Executives and Distribution Manager in EMEA.
- Process complaints and returns in collaboration with the Technical Department.
- Follow guidelines for the customer service policy and procedure.
- Provide quality customer care via telephone and email.
- Liaise with Warehouse and Supply chain to support customer order processing and stock forecasts.
- Direct salon desk based order processing and account management ensuring growth and targets are met for Bellami Salons International & EMEA.
- Timely submission of sales revenue.
- Maintain sales tracker spreadsheets.
- Good MS-Office skills.
- Ability to work independently as well as in a team supporting the Distribution Sales Executives and Manager.
Sales Associate, Netherlands in Cheadle Hulme employer: Beauty Works
Contact Detail:
Beauty Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate, Netherlands in Cheadle Hulme
✨Tip Number 1
Network like a pro! Reach out to people in the beauty industry, especially those connected to Beauty Works. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at events or interviews, be ready to discuss how your experience aligns with their needs. Use examples from your past roles to highlight your customer service and sales support abilities.
✨Tip Number 3
Be proactive! If you see a role that excites you on our website, don’t wait for the perfect moment. Apply right away and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Stay organised! Keep track of your applications and any conversations you have. This will help you follow up effectively and demonstrate your commitment to the role when you get the chance to chat with the team.
We think you need these skills to ace Sales Associate, Netherlands in Cheadle Hulme
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for the beauty industry shine through! Mention any relevant experience or products you adore, especially if they relate to hair solutions. We want to see that you're genuinely excited about joining our team at Beauty Works.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Sales Associate role. Highlight your customer service skills and any experience with order processing or sales support. We appreciate when applicants take the time to align their experiences with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We love a well-structured application that clearly outlines your skills and experiences relevant to the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on being part of the Beauty Works family!
How to prepare for a job interview at Beauty Works
✨Know Your Products
Before the interview, make sure you’re familiar with Beauty Works' range of luxury hair solutions. Understand the different types of hair extensions and aftercare products they offer. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the brand.
✨Showcase Your Customer Service Skills
Since the role involves direct interaction with customer accounts, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved complaints or handled complex issues, as this will demonstrate your ability to manage customer relationships effectively.
✨Familiarise Yourself with Relevant Software
Get a good grasp of systems like NetSuite, Shopify, and any other tools mentioned in the job description. If you have experience with similar platforms, be ready to discuss it. If not, consider doing a bit of research or even a quick tutorial to show your willingness to learn.
✨Prepare for Team Dynamics
This role requires both independent work and teamwork. Be prepared to discuss how you’ve successfully collaborated with others in previous roles. Highlight your ability to support sales executives and managers, and share examples of how you’ve contributed to team goals in the past.