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- Tasks: Support international sales teams with customer service, order processing, and administrative tasks.
- Company: Join Beauty Works, a leading luxury hair solutions brand with global reach.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth in the beauty industry.
- Why this job: Be part of a vibrant team making waves in the beauty world while enhancing customer experiences.
- Qualifications: Fluent in Dutch, strong communication skills, and proficiency in MS Office.
- Other info: Exciting role with potential for career advancement in a fast-paced industry.
The predicted salary is between 25000 - 30000 £ per year.
Beauty Works retails luxury hair solutions, including ready to wear clip-ins, semi-permanent professional extensions and exclusive collaborations. Our hair extensions, aftercare products and electrical stylers have earned recognition amongst the beauty press and up and down the red carpet. Beauty Works operates internationally to both salon professionals and directly to consumers and is owned by a Beauty Industry Group based in Salt Lake City, holding the largest share of the hair extensions market in the world.
The International Sales Assistant supports the EMEA distribution and international sales teams by delivering high-quality customer service, efficient order processing, and administrative sales support across multiple markets. This role involves direct interaction with international customer accounts, managing order enquiries, processing sales orders, handling complaints and returns in collaboration with technical teams, and resolving complex customer issues.
The position also supports billing and revenue reporting through accurate invoicing, credit notes, customs documentation, and sales tracking, while liaising closely with warehouse and supply chain teams to ensure smooth order fulfilment and stock forecasting. Daily work includes extensive email correspondence and use of systems such as NetSuite, Shopify, DHL portals and GlobalE, with a strong focus on supporting sales growth, meeting targets, and maintaining excellent customer relationships within the international beauty industry.
- Responsible for direct interaction with customer accounts and taking order inquiries, ensuring order entry processing and control, supporting the sales processes in International Sales Executives and Distribution Manager in EMEA.
- Process complaints and returns in collaboration with the Technical Department.
- Follow guidelines for the customer service policy and procedure.
- Provide quality customer care via telephone and email.
- Liaising with Warehouse and Supply chain to support customer order processing and stock forecasts.
- Direct salon desk based order processing and account management ensuring growth and targets are met for Bellami Salons International & EMEA.
- Timely submission of sales revenue.
- Maintaining sales tracker spreadsheets.
- Good MS-Office skills.
- Ability to work independently as well as in a team supporting the Distribution Sales Executives and Manager.
Sales Associate - full time (Dutch Speaker) in Cheadle Hulme employer: Beauty Works
Contact Detail:
Beauty Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - full time (Dutch Speaker) in Cheadle Hulme
✨Tip Number 1
Network like a pro! Reach out to people in the beauty industry, especially those who work at Beauty Works or similar companies. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show your passion for luxury hair solutions and be ready to discuss how you can contribute to their sales growth and customer service excellence.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of email correspondence and customer interaction, being clear and confident in your communication will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sales Associate - full time (Dutch Speaker) in Cheadle Hulme
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for the beauty industry shine through! Mention any relevant experience or products you adore. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Sales Associate role. Highlight your customer service skills and any experience with order processing or sales support. We appreciate when applicants take the time to align their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the beauty industry. We value clarity, so make it easy for us to see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our fabulous team!
How to prepare for a job interview at Beauty Works
✨Know Your Products
Before the interview, make sure you’re familiar with Beauty Works' range of products. Understand the features and benefits of their hair extensions and aftercare products. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Since the role involves direct interaction with customers, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved complaints or handled complex issues, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Familiarise Yourself with Relevant Software
Get to grips with systems like NetSuite, Shopify, and any other tools mentioned in the job description. If you have experience with similar platforms, be ready to discuss it. If not, consider doing a bit of research or even a quick tutorial to show your willingness to learn.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and sales targets. This shows that you’re not just interested in the role, but also in how you can contribute to the team and grow within the company.