International Sales Executive in Cheadle Hulme

Beauty Works retails luxury hair solutions, including ready to wear clip-ins, semi-permanent professional extensions and exclusive collaborations. Our hair extensions, aftercare products and electrical stylers have earned recognition amongst the beauty press and up and down the red carpet. Beauty Works operates internationally to both salon professionals and directly to consumers and is owned by a Beauty Industry Group based in Salt Lake City and has the largest share of the hair extensions market in the world.

The International Sales Executive supports the International Distribution Manager in driving growth across global markets by developing new business opportunities, nurturing distributor relationships, and delivering exceptional customer-focused sales support. This role involves following up on leads, researching new potential customers, managing distributor accounts, and contributing to sales targets through close collaboration with marketing, trade, education, and NPD teams. The position plays a key role in rolling out new product launches, providing trade pricing and campaign assets, resolving order, delivery, customs, and product issues, and ensuring distributors are fully supported with education, training, and event engagement.

With a strong focus on communication, relationship-building, and customer intelligence, the International Sales Executive monitors account performance against growth plans while building long-term, trusted partnerships across international distribution networks.

Role Outline

• Contributing to sales target by assisting the head of the department and supporting with marketing ideas
• Managing relationships with distribution customers to ensure highest levels of customer service are maintained at all times
• Working alongside the Trade Marketing Manager to roll out NPD
• Communicating orders to clients and listing any OFS and suggesting alternatives
• Resolving delivery or custom issues and submitting paperwork when required for specific countries
• Supporting with any product complaints and feeding back to NPD team
• Providing trade pricing, marketing materials and social assets per campaign
• Attending and supporting client events alongside the head of the department or Education Manager
• Networking strongly across Distribution Partners
• Creating strong and trustworthy business relationships
• Supporting education seminars and training dates alongside the Education Manager for existing and new international distribution clients
• Supporting with adhoc admin for international sales
• Working closely with The Education Team to ensure all Distributors are supported by Education
• Knowing customer profiles and transmitting customer centricity building deep customer intelligence and data
• Monitoring and reporting all accounts performances against the plan / growth

Required Skills

• Previous experience managing international relationships with distributors
• Background in the hair and beauty industry advantageous
• Previous experience with international delivery, shipping, customs, taxes and paperwork
• Exceptional customer service skills, with a proven record of achieving high levels of customer satisfaction and conflict resolution
• Excellent communication and interpersonal skills, both verbal and written
• Strong organisational and planning skills
• Strong in numeracy
• Ability to work with Salesforce, Forecasting Trackers, Excel, Powerpoint, Word, & Email
• Ability to gain and maintain strong professional relationships
• Strong presentation and communication skills
• Excellent attention to detail
• Results driven to achieve individual plus team targets. Motivated to exceed targets
• Ability to thrive in a fast-paced environment
• Manage multiple projects simultaneously
• Strong negotiation and selling techniques
• Effective working as part of a team, but is also self-motivated to work alone