Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to drive sales and deliver exceptional customer service at the Beauty Works counter.
- Company: Join Beauty Works, a global leader in luxury hair solutions with a strong market presence.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and potential travel.
- Why this job: Be part of a vibrant team that values creativity, customer engagement, and brand loyalty.
- Qualifications: Retail leadership experience, excellent communication skills, and a passion for beauty are essential.
- Other info: Must be well-groomed and able to adapt to fast-paced retail trends.
The predicted salary is between 30000 - 42000 £ per year.
Beauty Works retails luxury hair solutions, including ready to wear clip-ins, semi-permanent professional extensions and exclusive collaborations. Our hair extensions, aftercare products and electrical stylers have earned recognition amongst the beauty press and up and down the red carpet. Beauty Works operates internationally to both salon professionals and directly to consumers and is owned by a Beauty Industry Group based in Salt Lake City, holding the largest share of the hair extensions market in the world.
The Beauty Works Concession Sales Supervisor is responsible for driving the day-to-day running of the Beauty Works counter by providing guidance, instruction, direction and leadership to a team for the purpose of achieving aligned results and delivering consistent service. The Supervisor drives the sales of products and services with a focus on developing brand awareness by engaging with customers and driving brand loyalty. The successful candidate will ensure that company standards and customer services are always maintained to the highest level, with professionalism, honesty, customer and brand enthusiasm, and personal presentation maintained at all times.
Role Outline & Responsibilities
- Pro-actively drive sales and ensure that targets and KPIs are met, striving to exceed these while managing the day-to-day activity of the team and monitoring staff productivity and performance.
- Provide encouragement to team members, including communication of team goals and identifying areas for opportunities. Develop strategies to promote team member engagement and performance goals.
- Ensure the visual and commercial presentation of the retail concession is always maintained to the highest standard and aligned to the marketing vision.
- Maintain high standards of stock replenishment and ensure all items are on display and correctly priced, working with RM on forward demand stock needs.
- Prepare and submit timely, accurate and complete reporting as requested by Beauty Works & store management.
- Build and maintain relationships with external brands and stores to drive and maximise marketing and eventing opportunities.
- Attend all regional and company-wide training, conferences and conference calls.
- Ensure full compliance regarding till operation, refunds, and cash control, complying with host store regulations and rules.
- Promote a positive work environment by maintaining a respectful workplace and following the stores and Beauty Works procedures.
Key Skills
- Retail experience in a leadership role.
- Customer centric and relentless about exceeding expectations.
- Excellent timekeeping and attendance, with an understanding of the importance of confidential information and activities.
- Demonstrate ownership and accountability.
- Resilience and adaptability to changing trends, market and business needs.
- Entrepreneurial mindset and enthusiasm about their career.
- Highly presentable and well-groomed to ensure a professional appearance.
- Ability to work on own initiative as well as part of a team.
- Support with onboarding of future team members.
- Strong verbal, written and interpersonal skills.
- Ability to solve problems and make decisions.
- Team player who is resourceful and comfortable within a sales-targeted environment.
- Strong organisational skills with the ability to work in a fast-paced busy environment.
Requirements
- Excel proficient.
- Experience in Premium Retail/Beauty Halls.
- Customer Service experience.
- Ability to travel when required.
Beauty Works Concession Supervisor employer: Beauty Works
Contact Detail:
Beauty Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Works Concession Supervisor
✨Tip Number 1
Familiarise yourself with Beauty Works' product range and brand ethos. Understanding the luxury hair solutions they offer will not only help you engage with customers effectively but also demonstrate your genuine interest in the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a retail environment. Highlight specific instances where you drove sales or improved team performance, as this aligns perfectly with the responsibilities of the Concession Supervisor role.
✨Tip Number 3
Network within the beauty industry, especially with professionals who have experience in premium retail. Building connections can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss how you would maintain high standards of customer service and visual merchandising. Think about strategies you could implement to enhance brand awareness and customer loyalty, as these are key aspects of the role.
We think you need these skills to ace Beauty Works Concession Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail and leadership experience. Emphasise any previous roles where you drove sales or managed a team, as this is crucial for the Beauty Works Concession Supervisor position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the beauty industry and your understanding of luxury hair solutions. Mention specific achievements in previous roles that demonstrate your ability to exceed sales targets and lead a team effectively.
Showcase Customer-Centric Skills: Highlight your customer service experience and how you've gone above and beyond to meet customer expectations. Provide examples of how you've built relationships with customers and driven brand loyalty in past positions.
Demonstrate Enthusiasm and Professionalism: Throughout your application, convey your enthusiasm for the role and the brand. Ensure your application is well-presented and free from errors, reflecting the professionalism expected in the beauty industry.
How to prepare for a job interview at Beauty Works
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Talk about your favourite products, trends, or brands, and how they inspire you. This will demonstrate your genuine interest in the role and the company.
✨Highlight Leadership Experience
Since the role requires supervising a team, be prepared to discuss your previous leadership experiences. Share specific examples of how you've motivated a team, met sales targets, or handled challenges in a retail environment.
✨Demonstrate Customer-Centric Mindset
Prepare to share instances where you went above and beyond for customers. Discuss how you ensure customer satisfaction and loyalty, as this is crucial for the Beauty Works Concession Supervisor role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples from your past experiences where you successfully resolved issues or improved team performance.
