At BEAUTY BAY, we’re all about sharing our beauty obsession with the world. We source hard-to-find brands and products you can’t find elsewhere, bringing our customers the best, first. Something we couldn’t do without our dynamic, inspiring, diverse and dedicated team.
We’re looking for an experienced Senior Trading Manager to drive the commercial performance of BEAUTY BAY across our UK and international ecommerce business.
Sitting at the heart of our Commercial function, you’ll be responsible for turning our commercial, product and marketing plans into a compelling online trading proposition that delivers against sales, conversion and margin targets.
You’ll have a strong understanding of what makes customers shop and will use data, customer behaviour and market insight to identify opportunities, make decisions at pace and continually improve performance.
This is a hands-on senior role, supported initially by one direct report and working closely with Buying, Merchandising, Marketing, Digital/Product and Finance.
Key Responsibilities
Trading & Commercial Performance
- Own day-to-day ecommerce trading performance across BEAUTY BAY's UK and international markets, with accountability for delivering agreed sales, conversion and margin targets.
- Develop and execute the ecommerce trading plan, translating wider commercial objectives into clear weekly and seasonal priorities.
- Monitor performance against targets, quickly identifying risks and opportunities and implementing appropriate trading actions.
- Lead regular trading reviews, providing clear insight into performance, actions and opportunities.
- Work closely with Finance and Merchandising to support forecasting, sales phasing and commercial planning.
- Maintain a strong understanding of customer behaviour, competitor activity and market trends to identify opportunities to accelerate growth and market share.
Trading Calendar & Onsite Execution
- Own the ecommerce trading calendar, ensuring key launches, campaigns, promotions, events and seasonal moments are effectively planned and executed onsite.
- Work closely with Buying, Merchandising and Marketing to ensure the right products, brands and offers are prioritised at the right time.
- Ensure campaigns, NPD and promotional activity are brought to life effectively across the BEAUTY BAY website and app.
- React quickly to trading performance, customer demand, stock position, emerging trends and competitor activity, adjusting onsite priorities accordingly.
- Ensure the onsite proposition remains relevant, inspiring and commercially effective across key markets.
Customer Experience & Optimisation
- Use customer behaviour, site performance and trading data to identify opportunities to improve conversion and the overall shopping experience.
- Identify and prioritise improvements across onsite merchandising, product discovery, search, navigation and category journeys.
- Work with Digital/Product teams to translate commercial and customer opportunities into clear requirements and priorities.
- Support a test-and-learn approach to ecommerce optimisation, using results and insight to inform future trading activity.
- Continually review the end-to-end customer journey to identify friction points and commercial opportunities.
Performance & Insight
- Maintain clear reporting across core ecommerce KPIs including sales, traffic, conversion, average order value and margin.
- Turn performance data into actionable commercial insight rather than simply reporting results.
- Understand the key drivers behind performance and communicate these clearly to stakeholders.
- Use customer, product, channel and market insight to inform trading decisions and future opportunities.
Working Relationships & Collaboration
- Lead, coach and develop your direct report, setting clear priorities and creating ownership for day-to-day trading activity.
- Create an agile, commercially focused trading approach where the team can respond quickly to performance and customer demand.
- Work collaboratively with Buying, Merchandising, Marketing, Digital/Product and Finance to ensure plans are aligned and commercial opportunities are maximised.
- Build strong relationships with stakeholders, influencing priorities and ensuring ecommerce trading requirements are understood across the business.
- Champion a customer-first and commercially focused mindset, balancing short-term trading opportunities with longer-term growth.
If you are a commercially minded ecommerce professional who enjoys being close to the numbers, the customer and the day-to-day performance of the business as well as comfortable moving between analysing yesterday's performance, deciding today's trading actions and planning for future opportunities, this role could be right for you.
You will ideally have:
- Excellent experience in ecommerce trading, digital trading or ecommerce management within a fast-paced B2C retail environment.
- A proven track record of delivering ecommerce sales and conversion growth.
- Excellent commercial acumen and confidence working with sales, margin, conversion, traffic and other core ecommerce KPIs.
- Experience developing and executing ecommerce trading plans and promotional calendars.
- Hands on experience of onsite merchandising and the digital customer journey.
- Solis analytical skills with the ability to turn data into clear commercial actions.
- Experience using customer behaviour and trading insight to identify opportunities and solve problems.
- Experience trading a UK ecommerce business, with international experience advantageous.
- The ability to make confident decisions and act quickly in a fast-moving trading environment.
- Strong stakeholder management skills and experience working cross-functionally with Buying, Merchandising, Marketing, Finance and Digital/Product teams.
- Previous people-management experience and the ability to coach and develop others.
- A strong understanding of the ecommerce and retail landscape, with a genuine interest in emerging customer, competitor and digital trends.
Success in this role means BEAUTY BAY is trading effectively every day. You'll ensure we have clear commercial priorities, react quickly to opportunities and risks, execute key launches and campaigns brilliantly and continually improve how customers discover and shop our prod
You will align closely with Digital/Product, Marketing, Buying and Merchandising teams to understand the commercial priorities and work together to deliver them. Above all, you'll build a high-performing, insight-led trading function that understands what is happening, why it is happening and what we should do about it.
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Senior E-Commerce Trading Manager in Salford employer: BEAUTY BAY
As a home-based Supply Chain Specialist with us, you'll join a dynamic and innovative team that thrives on creativity and collaboration. We offer a supportive work culture that values your passion for beauty and provides ample opportunities for professional growth, all while enjoying the flexibility of remote work. With a focus on emerging trends and a commitment to excellence, you'll play a key role in shaping our distinctive beauty assortment and driving success in the fast-paced ecommerce landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Senior E-Commerce Trading Manager in Salford
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like BEAUTY BAY are looking for when hiring for a Senior E-Commerce Trading Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to BEAUTY BAY for the Senior E-Commerce Trading Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at BEAUTY BAY as a Senior E-Commerce Trading Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out BEAUTY BAY’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Senior E-Commerce Trading Manager.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at BEAUTY BAY, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
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Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at BEAUTY BAY. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at BEAUTY BAY
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that BEAUTY BAY uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at BEAUTY BAY. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
