At a Glance
- Tasks: Manage renewables contracts, ensuring excellent customer experience and commercial control.
- Company: Join a rapidly expanding multi-service provider in the renewables sector.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for travel and collaboration across the UK.
- Why this job: Be a key player in delivering low-carbon solutions and making a positive impact.
- Qualifications: Experience in contracts management within renewables or related fields is essential.
Our client is a national multi-service provider delivering electrical, drainage, pumping and lighting solutions across the UK. The Group is rapidly expanding and includes a dedicated Renewables Team delivering end-to-end low-carbon solutions for commercial, industrial and public sector clients.
The Renewables Team delivers:
- Solar PV design & installation (roof and ground mount)
- Battery Energy Storage Systems (BESS)
- EV charging infrastructure (commercial and fleet)
- Grid connections and power upgrades (LV/HV via delivery partners)
- Operations & maintenance (O&M), monitoring and performance optimisation
- Energy efficiency and compliance-led electrical works supporting decarbonisation
This role is central to ensuring excellent customer experience, strong commercial control, and effective coordination between clients, delivery teams and project managers. Home locations to include Kent, Milton Keynes, Bedfordshire, Luton, Cambridgeshire & Essex. Location: Office-based with hybrid working and regular travel to client sites across the UK.
The role of a Contracts Manager is to own the day-to-day commercial and customer management of renewables contracts, ensuring accurate quoting, timely resolution of escalations, and clear communication between customers, the delivery team and project managers. The Contracts Manager will act as a trusted advisor to existing clients, identifying and developing organic opportunities that improve asset performance, reduce risk and expand Metcor’s scope of work.
Main duties include:
- Manage a portfolio of renewables clients, acting as the primary point of contact for commercial and operational queries.
- Produce and issue quotations for variations, remedials, additional works and lifecycle upgrades (PV, BESS, EV, electrical enabling works).
- Coordinate internally with project managers, engineering, procurement and subcontractors to build technically accurate and commercially robust quotes.
- Own escalation management: investigate issues, agree corrective actions, and ensure clear and timely communication to customers.
- Ensure smooth handover from quote to delivery, including scope, programme, access requirements, H&S documentation and customer expectations.
- Monitor contract performance (financial and operational), supporting governance, reporting and action tracking.
- Identify and develop organic growth opportunities within existing accounts, positioning Metcor as a trusted advisor.
- Support pricing strategy and margin protection by maintaining accurate cost build-ups, risk/assumption registers and approval workflows.
- Maintain accurate CRM and contract records, ensuring all client communications, quotes and actions are auditable and traceable.
Essentials:
- Proven experience in a contracts management, commercial, or account management role within renewables, M&E, electrical, utilities or FM environments.
- Strong track record producing accurate, timely quotations, managing variations/change control and supporting prompt invoicing/close-out.
- Excellent stakeholder management skills, confident handling customer and supplier escalations and resolving issues professionally.
- Strong commercial awareness: understanding of margins, risk, scope control, contractual obligations and performance reporting.
- Experience collaborating with delivery teams and project managers to manage programmes, access/outages, dependencies and customer expectations.
- Disciplined documentation and record keeping (contract files, quotes, approvals, meeting notes, action logs) with audit-ready standards.
- Competent with Microsoft 365 (Excel, Word, Outlook) and CRM systems.
- Full UK driving licence.
Technical requirements:
- Working knowledge of renewables project and O&M activities (e.g., PV, BESS, EV) and typical operational, warranty and compliance considerations.
- Understanding of contract delivery models and commercial terms (scope, assumptions, exclusions, SLAs/KPIs, variations and change control).
- Confidence reviewing technical reports and translating findings into customer actions (e.g., remedials, lifecycle replacement, optimisation upgrades).
- Experience coordinating subcontractors/suppliers (rates, scope, performance, and resolution of defects/issues).
- Working knowledge of site documentation and safe systems of work (RAMS, permits, site inductions, incident reporting) as applicable.
Desirable: familiarity with common forms of contract (e.g., NEC / JCT / FIDIC) and principles of early warnings, compensation/change events, and dispute avoidance.
Training & Certifications:
- Contract and commercial management training (formal or on-the-job).
- Customer service and escalation management training.
- QHSE training (RAMS awareness, incident reporting, and safe systems of work).
- Desirable: NEC/JCT/FIDIC short course and/or renewables awareness training (PV / BESS / EV / O&M).
Key Responsibilities:
- Customer & Account Management: Be the day-to-day contact for a defined portfolio of renewables customers, managing expectations and service experience. Build trusted relationships with client stakeholders (operations, estates, energy, procurement) and maintain a clear communication cadence (updates, actions, and reporting).
- Quoting, Variations & Commercial Control: Prepare and submit quotations for additional works, remedials, call-off tasks and upgrades, ensuring clear scope, assumptions and exclusions. Secure internal approvals in line with delegated authority and protect margin through accurate cost build-ups. Maintain disciplined change control from quote to order to completion, ensuring variations are correctly recorded and invoicing-ready.
- Escalations & Issue Resolution: Own customer and supplier escalations end-to-end, coordinating investigations and corrective actions with project managers and delivery teams. Communicate clearly with clients on status, next steps, and timeframes; reset expectations where required. Capture lessons learned and implement preventative actions to reduce recurrence and protect client satisfaction.
- Communication with Delivery Teams & Project Managers: Ensure effective handover of scope, programme, constraints and customer requirements from commercial to delivery. Facilitate internal coordination and governance (actions, risks, and decisions) to keep works on track and communications consistent. Support project managers with customer-facing updates, documentation and contractual correspondence.
- Organic Growth & Trusted Advisor Approach: Proactively identify opportunities within existing contracts (e.g., remedials, lifecycle replacements, additional sites, monitoring improvements, capacity upgrades). Use client insight, performance data and operational feedback to propose value-led solutions and new scopes of work. Support renewals and retention by ensuring high-quality service, transparent communication and consistent delivery.
Common requirements seen in UK Renewables Contract/Contracts Manager specifications:
- End-to-end contract administration: maintaining accurate contract/job files, documentation for handover and invoicing, and auditable records of communications and actions.
- Strong customer and stakeholder management: interpreting requirements, providing clear updates, attending meetings, and maintaining long-term relationships.
- Escalation/complaints handling: ownership of issues through to resolution, with professional communication and clear corrective actions.
- Change control and variations: disciplined management of changes from identification/notification through quotation, approval, delivery and commercial close-out.
- Supplier/subcontractor interface: coordinating performance, negotiating rates/terms where required, and resolving defects or delivery issues.
- Commercial and performance governance: tracking costs/margins, contract KPIs/SLAs, and producing routine performance reporting.
- Contract form awareness (often NEC/JCT/FIDIC depending on client type): understanding early warnings, change events/variations, and dispute avoidance principles.
- H&S and compliance documentation expectations: supporting safe systems of work (RAMS) and site/client requirements alongside delivery teams.
Contracts Manager (Renewables) employer: Beautiful Recruitment
As a leading multi-service provider in the renewables sector, our client offers an exceptional work environment that prioritises employee growth and development. With a strong focus on innovation and sustainability, employees benefit from a collaborative culture, hybrid working arrangements, and opportunities to engage with cutting-edge projects across the UK. The company is committed to fostering a supportive atmosphere where team members can thrive and contribute to meaningful low-carbon solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Contracts Manager (Renewables)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the renewables sector. Attend industry events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, highlight your experience in contracts management and renewables. Share specific examples of how you've handled escalations or improved client relationships. Make them see you as the go-to person for their needs.
✨Tip Number 3
Be proactive! If you spot a company that excites you, don’t wait for them to post a job. Reach out directly and express your interest. Tailor your message to show how your skills align with their goals, especially in areas like solar PV or EV charging infrastructure.
✨Tip Number 4
Keep it organised! Use a CRM system to track your applications and follow-ups. This will help you stay on top of your game and ensure you don’t miss any opportunities. Plus, it shows potential employers that you’re detail-oriented and professional!
We think you need these skills to ace Contracts Manager (Renewables)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contracts Manager role in renewables. Highlight your experience in managing contracts, quoting, and customer relations, especially in the renewables sector. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about renewables and how your background makes you a perfect fit for our team. Keep it concise but impactful – we love a good story!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to manage contracts effectively. Use numbers and examples to illustrate how you've improved performance or resolved issues in past roles. We appreciate a results-driven approach!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Beautiful Recruitment
✨Know Your Renewables Inside Out
Make sure you brush up on your knowledge of renewables, especially Solar PV, BESS, and EV charging. Be ready to discuss how these technologies work and their benefits. This will show that you're not just familiar with the terms but genuinely understand the industry.
✨Master the Art of Quoting
Since you'll be responsible for producing accurate quotations, practice explaining your quoting process clearly. Be prepared to discuss how you ensure accuracy and manage variations. Highlight any tools or methods you use to keep track of costs and margins.
✨Showcase Your Stakeholder Management Skills
Think of examples where you've successfully managed client relationships or resolved escalations. Be ready to share specific instances where your communication skills made a difference. This role is all about building trust, so demonstrate how you can do that.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a client escalation or managing a change request. Practice your responses to these scenarios, focusing on your problem-solving approach and how you would communicate with clients and teams.
