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- Tasks: Support the credit control team with admin tasks like cash allocation and invoice management.
- Company: Beauparc is a family-run waste and recycling solutions provider focused on customer satisfaction and sustainability.
- Benefits: Enjoy a full-time role with a supportive team and opportunities for growth in a thriving company.
- Why this job: Join a passionate team dedicated to innovation and making a positive impact on communities and the environment.
- Qualifications: AAT qualification and 2 years of sales ledger experience are preferred; Sage 200 knowledge is essential.
- Other info: Be part of a diverse workforce committed to safety, wellbeing, and exceptional customer service.
The predicted salary is between 30000 - 42000 £ per year.
Location: Bromborough
Working hours: Monday to Friday; 08:30 – 17:00
About B&M Waste Services is a customer-centric, forward thinking waste and recycling solutions provider with depots located on the Wirral, in Manchester, Preston, Leeds and most recently, Birmingham. Our award winning, family run business is seeking talented, hardworking and ambitious people to help us further grow our business. We are an Equal Opportunities employer and go above and beyond to ensure our staff are some of the happiest in our industry.
The Role:
Reporting into the Head of Transactional Services, the role of our Credit Administrator is to support our credit control team by completing a variety of administration tasks including allocating cash, raising credit notes/invoices, managing our various mailboxes and reconciling the bank statement.
Responsibilities:
- Accurately allocating all customer receipts as per the customer’s remittance advice.
- Ensuring any receipts that do not have an accompanying remittance are followed up with customers to avoid unallocated cash.
- Support CC’s sending copy invoices.
- Maintain the unallocated cash value below the targeted value.
- Raising credit notes/invoices as per the agreed process.
- Managing the mailboxes that include remittances and various other customer requests.
- Work alongside the credit control team to ensure that any administration tasks are maintained in a timely manner.
- Reconcile the bank statement versus the receipts allocated in Sage 200.
The Ideal Candidate:
The ideal candidate will be an organised and methodical individual who has completed a similar role for a period of more than 12 months. You must be able to demonstrate your knowledge of Sage 200 (or other Sage products) as the role is almost completely transacted in Sage. You will have a positive attitude and customer service must always be at the forefront of what you do.
Qualifications:
- AAT
Experience:
- 2 years sales ledger experience.
- Customer service experience (desirable).
Skills:
- High level of written and oral communication.
- Conflict resolution.
- Excellent customer service.
Knowledge:
- SAGE 200
Desirable:
- CRM
- AMCS
- Credit Hound
Beauparc aims to attract and retain a skilled and diverse workforce that best represents the talent available in the communities in which our assets are located and our employees reside.
Credit Control Administrator employer: Beauparc
Contact Detail:
Beauparc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Administrator
✨Tip Number 1
Familiarise yourself with Sage 200, as it's a key tool for the Credit Control Administrator role. Consider taking an online course or watching tutorial videos to boost your confidence and demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service skills in conversations with the hiring team. Prepare examples of how you've successfully resolved conflicts or improved customer satisfaction in previous roles, as this aligns with Beauparc's values.
✨Tip Number 3
Network with current or former employees of Beauparc on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare thoughtful questions about the company's commitment to sustainability and employee wellbeing. This shows your genuine interest in their mission and values, making you a more appealing candidate.
We think you need these skills to ace Credit Control Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in credit control and using Sage 200. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your positive attitude. Mention specific examples of how you've successfully managed cash allocation or resolved conflicts in previous roles.
Highlight Relevant Skills: Emphasise your written and oral communication skills, as well as your ability to work methodically. Mention any experience with CRM systems or other relevant software that could set you apart.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Credit Control Administrator.
How to prepare for a job interview at Beauparc
✨Know Your Sage 200
Since the role heavily involves using Sage 200, make sure you brush up on your knowledge of the software. Be prepared to discuss how you've used it in previous roles and any specific features that are relevant to credit control.
✨Demonstrate Customer Service Skills
Customer service is key for this position. Think of examples from your past experiences where you successfully resolved customer issues or improved customer satisfaction. Highlight your positive attitude and willingness to help.
✨Be Organised and Methodical
The ideal candidate is described as organised and methodical. Prepare to share how you manage your workload, prioritise tasks, and ensure accuracy in your work, especially when dealing with cash allocations and reconciliations.
✨Prepare for Conflict Resolution Scenarios
Conflict resolution is an important skill for this role. Think of a time when you faced a challenging situation with a customer or colleague and how you handled it. Be ready to discuss your approach and the outcome.
