On-Site Training Facilitator in Chester

About the Role

Contract: Fixed-term until 31 December 2026

Location: Multi-site role with frequent travel required

We are looking for an experienced On-Site Training Facilitator to support the implementation of Workday HCM and Payroll, alongside UKG Time & Attendance, across multiple sites. You will deliver engaging, practical and accessible training to employees, managers, system administrators and HR teams. Working closely with the project and transformation teams, you will help users build the confidence and skills needed to use the new systems effectively. This is a hands-on role requiring regular travel and a strong on-site presence, particularly during system rollout and go-live periods.

What You’ll Be Doing

• Deliver face-to-face, virtual and scenario-based training sessions
• Adapt your delivery for different audiences, including frontline employees, managers, administrators and HR teams
• Work with the Colleague E2E Project Team, Transformation Team and Head of Learning to understand training materials, timelines and rollout plans
• Localise training content to reflect site-specific requirements and different levels of digital confidence
• Deliver training effectively within a culturally and linguistically diverse workforce
• Provide on-site support during go-live and hypercare periods
• Act as the first point of contact for training-related questions
• Gather learner feedback and share insights with the project team
• Contribute to the continuous improvement of training materials and delivery methods
• Maintain accurate attendance, completion and user-readiness records
• Promote the benefits of the new systems and help users overcome concerns or barriers
• Coordinate training schedules and logistics with site leadership
• Ensure training activity supports operational requirements and wider business processes

About You

You will need:

• Proven experience delivering training within a fast-paced, operational or multi-site environment
• Experience supporting a system implementation or digital transformation programme
• Strong communication and interpersonal skills
• The ability to engage people across different roles, cultures, languages and levels of digital confidence
• Confidence using digital training tools and platforms, including Microsoft Teams and e-learning software such as Articulate
• Strong organisational, time-management and record-keeping skills
• The ability to work independently and manage changing priorities
• Flexibility to travel frequently between company locations

Experience in any of the following would be beneficial:

• Workday HCM or Payroll
• UKG or another time-and-attendance system
• HR, operations or workforce management
• Change management and user-adoption programmes
• Adult learning principles or instructional design
• Delivering training to multilingual workforces

The Person You will be:

• Practical and proactive, with a hands-on approach to solving training challenges
• An empathetic communicator who listens and adapts to individual learner needs
• Resilient and comfortable working within a changing project environment
• Collaborative and able to build strong relationships across sites and functions
• Focused on creating a positive and inclusive learning experience
• Culturally aware and sensitive to different communication and learning styles

About Us

We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems; we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve.