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For Companies At a Glance
- Tasks: Support daily operations and ensure efficient service delivery in Leeds.
- Company: Beauparc is a leading resource recovery business focused on sustainability and customer satisfaction.
- Benefits: Enjoy a clear path for progression and the opportunity to gain your Transport Manager's CPC qualification.
- Why this job: Join a passionate team dedicated to innovation and making a positive impact in the community.
- Qualifications: Experience in transport or waste management, strong organisational skills, and a full UK driving licence required.
- Other info: This role offers a chance to develop your career in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
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About the role
The Assistant Service Delivery Manager (ASDM) plays a key role in supporting the Service Delivery Manager (SDM) in the day-to-day management of Skip and Roro operations in Leeds. The purpose of the role is to help ensure the safe, compliant, and efficient delivery of service to customers while overseeing driver performance, operational planning, and continuous improvement. This is a development role with a clear path for progression, and the successful candidate must be willing to work towards gaining their Transport Manager’s CPC qualification.
About The Role
About the role
The Assistant Service Delivery Manager (ASDM) plays a key role in supporting the Service Delivery Manager (SDM) in the day-to-day management of Skip and Roro operations in Leeds. The purpose of the role is to help ensure the safe, compliant, and efficient delivery of service to customers while overseeing driver performance, operational planning, and continuous improvement. This is a development role with a clear path for progression, and the successful candidate must be willing to work towards gaining their Transport Manager’s CPC qualification.
Main purpose of the job
- Support the SDM with daily service planning, ensuring route optimisation and vehicle utilisation across skip and Roro services.
- Monitor and manage driver performance including timekeeping, productivity, compliance, and customer service.
- Assist with the coordination and delivery of toolbox talks, inductions, and driver training.
- Help ensure all vehicle and driver-related operations are compliant with legal, environmental, and safety standards.
- Liaise with customer service teams to ensure high levels of satisfaction and service recovery when needed.
- Deputise for the SDM during periods of absence or as required.
- Proactively identify and escalate operational challenges and contribute to solutions.
Skills And Experience
- Experience working within a transport or waste management operation (Skip/Roro preferred)
- Strong organisational skills with the ability to manage multiple priorities
- People-focused with experience in supporting or supervising a team
- Full UK driving licence
- GCSEs (or equivalent) in English and Maths
- Knowledge of transport regulations, WTD, and driver compliance (desirable)
- Willingness to work towards a Transport Manager CPC qualification (essential)
- Additional industry qualifications (e.g., IOSH, First Aid, ADR awareness) – desirable but not essential
About You
About Us
Join us on the journey…..
Over the past 30 years, Beauparc has continued to grow and acquire businesses that all share a very similar vision and set of values. We’re now a group of almost 3000 people, all contributing to that growth and success.
Whilst Beauparc is the parent company to numerous brands, we all share an ambitious vision for the future. Our primary goal is to ensure the safety and wellbeing of our people and connected partners is front and centre. As a team, we’re safer together. We deliver our customers with a partnership approach to managing their resources responsibly. We constantly push the boundaries of innovation. What’s good today can be better tomorrow.
Beauparc is not just a company, it’s a resource recovery business. Over the past three decades we’ve grown and diversified significantly, we believe that great leadership is rooted in strong values. As leaders within this industry, we’re committed to shaping a better future for our friends, families and communities. Our philosophy remains unchanged, balancing customer satisfaction with environmentally sustainable practices. Exceptional customer service, and unwavering dedication to sustainability are the cornerstones of our business.
Our journey is dependent upon talented, passionate, and dedicated people that constantly strive and challenge each other for better outcomes.
Take the first step today and join us on the journey……….
Beauparc aims to attract and retain a skilled and diverse workforce that best represents the talent available in the communities in which our assets are located and our employees reside.
(DE&I Policy Statement)
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Project Management and Information Technology
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Industries
Utilities
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Assistant Service Delivery Manager employer: Beauparc
Contact Detail:
Beauparc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Delivery Manager
✨Tip Number 1
Familiarise yourself with the specific operations of Skip and Roro services. Understanding the nuances of these operations will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the transport and waste management sectors. Engaging with industry contacts can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Showcase your organisational skills by discussing any relevant experiences where you've managed multiple priorities or led a team. This will highlight your capability to support the Service Delivery Manager effectively.
✨Tip Number 4
Be prepared to discuss your willingness to pursue the Transport Manager's CPC qualification. Expressing your commitment to professional development can set you apart as a candidate who is serious about their career progression.
We think you need these skills to ace Assistant Service Delivery Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Assistant Service Delivery Manager position. Highlight your relevant experience in transport or waste management operations.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your organisational skills, people management experience, and any relevant qualifications, such as your willingness to pursue a Transport Manager's CPC qualification.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you have successfully managed teams or improved operational processes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Beauparc
✨Understand the Role
Make sure you have a clear understanding of the Assistant Service Delivery Manager role. Familiarise yourself with the responsibilities, such as supporting the Service Delivery Manager and overseeing driver performance. This will help you answer questions confidently and demonstrate your interest in the position.
✨Showcase Relevant Experience
Highlight any previous experience you have in transport or waste management operations, especially with Skip and Roro services. Be prepared to discuss specific examples of how you've managed multiple priorities or supported a team, as this will show your suitability for the role.
✨Demonstrate Compliance Knowledge
Since compliance is crucial in this role, brush up on transport regulations, working time directives, and driver compliance. Being able to discuss these topics will show that you understand the importance of safety and legal standards in service delivery.
✨Express Your Willingness to Learn
This position is a development role, so it's essential to convey your eagerness to work towards gaining your Transport Manager's CPC qualification. Discuss any plans you have for professional development and how you see yourself progressing within the company.
