At a Glance
- Tasks: Be the go-to advisor for top-tier clients, driving growth and strategic planning.
- Company: Dynamic Managed Service Provider with a focus on Cyber Security and Cloud solutions.
- Benefits: Attractive salary, car allowance, commission, and ongoing training opportunities.
- Other info: Work closely with the CEO in a fast-paced, growth-oriented environment.
- Why this job: Join a pivotal role influencing major accounts and shaping future strategies.
- Qualifications: Experience in technical account management and strong communication skills.
The predicted salary is between 75000 - 80000 € per year.
Looking for a technically aware and commercially switched on Technical Account Director to join a strong MSP with a footprint across Cyber Security, Modern Workplace, Hosted/Cloud and Full Managed Services. This is an opportunity that blends technical and direct sales.
You will be the primary point of contact and trusted advisor for their Enterprise Customers, essentially their A-Grade customers, to scope designs, continued growth, roll out strategic roadmaps and collaborate with their SLT and technical team internally to develop long term account growth and strategic expansion.
Reporting directly into the CEO, this is an opportunity that is imperative for their next phase of growth, finding a strong blended technical and outcome focused individual to continue growth and service delivery into their top accounts.
You may have worked as a Technical Account Manager or Overlay for a period of time, wanting to be more involved in large scale opportunities. You're comfortable sitting in front of a CTO/CIO, understand the nuances of managed services deliverables and confidently be able to advise customers on solution delivery and challenge when needed.
I expect this opportunity to be more advisory-led and consultative rather than a traditional account director.
£75-80k Salary with a car allowance + commission (% across contract term) ~ Continuous training and development.
Technical Customer Account Manager employer: beaumont
Join a dynamic Managed Service Provider in the West Midlands, where you will thrive in a collaborative and innovative work culture that prioritises employee growth and development. With a competitive salary package, including a car allowance and commission, this role offers the chance to engage with top-tier enterprise customers while being supported by a strong leadership team dedicated to your success. Embrace the opportunity to shape strategic roadmaps and drive meaningful outcomes in a company that values your technical expertise and commercial acumen.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Customer Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its services thoroughly. Understand their approach to Cyber Security and Managed Services so you can speak their language. We want you to impress them with your knowledge and enthusiasm!
✨Tip Number 3
Showcase your technical skills! Be ready to discuss specific projects or experiences where you’ve successfully managed accounts or delivered solutions. We want to see how you can add value to their A-Grade customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who are ready to take on exciting challenges in the tech world!
We think you need these skills to ace Technical Customer Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in technical account management and any relevant skills that align with the role. We want to see how you can bring value to our A-Grade customers!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this Technical Account Director role. Share specific examples of how you've successfully managed accounts and collaborated with technical teams in the past.
Showcase Your Technical Knowledge:Since this role blends technical expertise with sales, make sure to highlight your understanding of managed services, cyber security, and cloud solutions. We’re looking for someone who can confidently advise our customers, so don’t hold back on your tech-savvy side!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at beaumont
✨Know Your Tech Inside Out
As a Technical Customer Account Manager, you need to be well-versed in the technical aspects of managed services. Brush up on your knowledge of Cyber Security, Modern Workplace solutions, and Cloud services. Be ready to discuss how these technologies can benefit enterprise customers and demonstrate your understanding of their needs.
✨Showcase Your Sales Savvy
This role blends technical expertise with sales acumen. Prepare examples of how you've successfully driven account growth in the past. Highlight your ability to engage with C-level executives and how you've advised clients on strategic roadmaps. This will show that you're not just a techie but also a savvy business partner.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex customer situations. Think about past experiences where you had to navigate challenges or conflicts with clients. Be ready to explain your thought process and the outcomes of your actions.
✨Demonstrate Your Collaborative Spirit
Since you'll be working closely with the SLT and technical teams, it's crucial to show that you can collaborate effectively. Share examples of how you've worked cross-functionally in previous roles. Emphasise your communication skills and how you ensure alignment between technical delivery and customer expectations.
