At a Glance
- Tasks: Provide technical support and develop skills in Microsoft and infrastructure technologies.
- Company: A well-established Managed Service Provider with a focus on career growth.
- Benefits: Salary up to £37,000, hybrid working, fully funded certifications, and ongoing training.
- Other info: Enjoy a friendly culture with regular team events and excellent career progression opportunities.
- Why this job: Join a young, ambitious team and make a real impact while having fun.
- Qualifications: Previous 2nd Line Support experience and a proactive attitude towards learning.
The predicted salary is between 40000 - 40000 £ per year.
Are you a 2nd Line IT Engineer looking to join an MSP that genuinely invests in your career?
We're recruiting on behalf of a well-established Managed Service Provider in Shrewsbury that believes technical skills can be developed, but the right attitude and team fit are invaluable.
You'll be joining a young, ambitious and highly skilled team that enjoys working hard, supporting one another and having plenty of banter along the way.
If you're looking for somewhere that will help you grow into project work and fund your certifications, this is an opportunity worth exploring.
The Role
As a 2nd Line Engineer, you'll provide technical support to a varied client base across Microsoft and infrastructure technologies while gaining exposure to project work as your experience develops.
You'll be supporting environments including
- Windows Server
- Microsoft 365
- Share Point migrations
- Watch Guard Firewalls
- Uni Fi switches and wireless networking
You'll also have the opportunity to learn new technologies such as telephony, with full support and training provided.
About You
We're looking for someone who enjoys solving technical problems and wants to continue developing their career.
You'll ideally have
- Previous 2nd Line Support experience
- Good knowledge of Windows Server and Microsoft 365
- Excellent customer service and communication skills
- A proactive attitude and eagerness to learn
Previous MSP experience would be advantageous but isn't essential.
The business places a huge emphasis on finding someone who will fit into the team and wants to build a long‑term career.
Why Join?
- Salary up to
- £37,000
- Hybrid working (3 days in the office, 2 from home)
- Monday is the team's office collaboration day
- Fully funded certifications and ongoing technical training
- Clear progression from Service Desk into Projects
- Exposure to modern Microsoft technologies and infrastructure projects
- Free onsite parking
- Supportive management that actively invests in employee development
- Friendly, social culture with regular team events, charity initiatives and company trips
This is a business with an excellent reputation for developing its engineers, giving people the opportunity to progress rather than keeping them on the service desk.
- Interview Process
- Initial telephone interview
- Final face‑to‑face interview in Shrewsbury
If you're looking for your next step within a business that genuinely values its people and supports career progression, we'd love to hear from you.
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2nd Line IT Support Engineer in Shrewsbury employer: beaumont
Join a forward-thinking organisation that prioritises innovation and collaboration, making it an exceptional employer for a Data Architect. With a strong commitment to employee development, you will have access to continuous learning opportunities and a supportive work culture that values your contributions. Located in a vibrant area, the company offers a dynamic environment where your expertise in data architecture will directly impact business success and drive meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land 2nd Line IT Support Engineer in Shrewsbury
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what beaumont values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges beaumont might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at beaumont!
✨Direct Apply to beaumont
Let's not forget to apply directly through the beaumont website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace 2nd Line IT Support Engineer in Shrewsbury
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at beaumont.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at beaumont. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at beaumont
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
