Beaumont is seeking a Client Success Advisor to join a growing Managed Service Provider in the North East. The role focuses on ownership of ticket triage, workflow, and engineer scheduling, acting as the operational bridge between clients and technical teams to ensure requests are reviewed and resolved promptly.
This is not a purely technical role; it’s ideal for someone moving toward ITSM, service delivery, or account management, offering visibility into SLAs, service quality, and MSP
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ITSM Service Delivery Lead — Client Success in Newcastle upon Tyne employer: beaumont
Join a forward-thinking organisation that prioritises innovation and collaboration, making it an exceptional employer for a Data Architect. With a strong commitment to employee development, you will have access to continuous learning opportunities and a supportive work culture that values your contributions. Located in a vibrant area, the company offers a dynamic environment where your expertise in data architecture will directly impact business success and drive meaningful change.
