Beaumont is seeking a Client Success Advisor in the North East to take ownership of ticket triage, workflow, and engineer scheduling. You will act as the operational bridge between clients and technical teams, ensuring tickets are reviewed and resolved promptly.
This role is ideal for someone looking to move from day-to-day troubleshooting into ITSM, service delivery, or account management, offering insight into MSP operations, SLA protection, and service quality measurement.
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Client Success & Service Delivery Specialist in Newcastle upon Tyne employer: beaumont
Join a forward-thinking organisation that prioritises innovation and collaboration, making it an exceptional employer for a Data Architect. With a strong commitment to employee development, you will have access to continuous learning opportunities and a supportive work culture that values your contributions. Located in a vibrant area, the company offers a dynamic environment where your expertise in data architecture will directly impact business success and drive meaningful change.