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- Tasks: Build strong relationships with enterprise clients and provide tailored training sessions.
- Company: Beauhurst, a leading provider of private company data in Europe.
- Benefits: Competitive salary, substantial options scheme, healthcare, free therapy, and professional development.
- Why this job: Join a fun, collaborative team and make a real impact on client success.
- Qualifications: 2+ years of client-facing experience and a university degree.
- Other info: Enjoy company events, travel support, and subsidised clubs for your interests.
The predicted salary is between 36000 - 60000 £ per year.
At Beauhurst, we’re building the leading provider of private company data in Europe, helping organisations discover, track and understand the fastest-growing companies across the UK and Germany. We’re looking for a Senior Client Experience Manager to work closely with our largest, highest-value clients across 20+ industries, making sure they get maximum value from our platform and stay with us year on year. You’ll join a lovely, close-knit team across our London and Nottingham offices, with extensive training to get you flying.
Day-to-day, your responsibilities will include:
- Building strong relationships with enterprise clients (banks, universities, government bodies and more) through regular contact
- Running tailored training sessions that explain complex things clearly and match each client’s use case
- Helping clients navigate the platform so they can move faster and get better outcomes
- Staying organised across multiple accounts, improving processes and making things run more smoothly
- Spotting upsell/cross-sell opportunities (like consultancy or additional features) and partnering with Account Managers to progress them
We’re looking for someone with:
- Minimum 2+ years of client-facing experience (Client Success, Account Management, Sales, or similar)
- A university degree
- High emotional intelligence, strong listening skills, and the ability to connect with pretty much anyone
- A proactive, ownership-driven mindset and a naturally curious approach to learning client contexts
- Bonus experience from customer service, hospitality, tutoring, or teaching (anything people-heavy counts)
Alongside a competitive salary, you’ll get:
- A stake in the company: Substantial options scheme to share in the growth you help create
- Healthcare: Our health cash plan covers day-to-day health and wellness needs
- Free therapy: Sessions with hand-picked counsellors, all on us
- Professional development: Training and learning opportunities covered by us
- Events: Company-wide parties, Friday drinks, and regular team socials
- Travel support: Season ticket loans, free railcards, and cycle to work scheme
- Clubs: From reading to padel, bouldering to biscuits — there’s a subsidised club for you
If you’re eager to join a fun, collaborative, fast-growing company with plenty of room for progression and development, we’d love to hear from you!
Senior Client Experience Manager - Enterprise Accounts in Nottingham employer: Beauhurst
Contact Detail:
Beauhurst Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Experience Manager - Enterprise Accounts in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its clients. Understand their needs and think about how your skills can help them succeed. Show us you’re genuinely interested!
✨Tip Number 3
Practice your communication skills. Since this role is all about building relationships, being able to explain complex ideas simply will set you apart. We want to see your personality shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re keen on joining our team at Beauhurst.
We think you need these skills to ace Senior Client Experience Manager - Enterprise Accounts in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Client Experience Manager role. Highlight your client-facing experience and how it aligns with our mission at Beauhurst. We want to see how you can bring value to our enterprise clients!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles that showcase your emotional intelligence, listening skills, and proactive mindset. We love seeing how you've made a difference in previous positions.
Be Personable: Remember, we’re looking for someone who can connect with clients easily. Let your personality shine through in your application. A friendly tone can go a long way in making us feel like we already know you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Beauhurst
✨Know Your Clients
Before the interview, research Beauhurst's key clients and industries. Understanding their needs and how the platform can benefit them will show your proactive mindset and ability to connect with clients.
✨Showcase Your Emotional Intelligence
Prepare examples that highlight your emotional intelligence and listening skills. Think of situations where you successfully built relationships or resolved conflicts, as this role heavily relies on connecting with diverse clients.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple accounts and improve processes. Share specific strategies or tools you’ve used in the past to stay organised and ensure smooth operations for your clients.
✨Spot Opportunities
Think about how you can identify upsell or cross-sell opportunities. Prepare to discuss any past experiences where you successfully recognised and acted on such opportunities, as this will align with the role's responsibilities.