Beaufort is seeking a Customer Service professional in Ellesmere Port to manage quotes, orders and inquiries while nurturing customer relationships. You will handle complex questions, escalate when needed and maintain accurate CRM records.
The role emphasizes policy understanding, accountability and high-quality service in a defence/aerospace context. The team focuses on delivering an exceptional customer journey, with responsibilities across quotations, orders and post-sales support,
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Customer Service Specialist - 4-Day Week, Fridays Off in Ellesmere Port employer: Beaufort
Beaufort is an exceptional employer, offering a dynamic work environment where collaboration and innovation thrive. With a focus on employee well-being, we are currently trialling a 4-day work week, alongside generous holiday allowances and professional development opportunities. Our commitment to fostering a supportive culture ensures that team members can grow their skills while contributing to meaningful projects in the defence and aerospace sectors.
