At a Glance
- Tasks: Support music labels and clients, resolving queries and providing guidance.
- Company: Join Beatport, the global leader in DJ and club culture.
- Benefits: Enjoy bonuses, VIP access to events, enhanced holidays, and health insurance.
- Other info: Dynamic environment with opportunities for creativity and growth.
- Why this job: Be part of a creative team shaping the future of digital music.
- Qualifications: 1-2 years in the music industry and strong communication skills.
About Beatport
For over 20 years, Beatport has been the global leader in DJ and club culture, pushing the boundaries of dance music to all corners of the world. Created by DJs for DJs, Beatport has always been dedicated to innovating new products and services to support evolving generations of music performers and producers. The Beatport Group includes some of the best‑known brands in DJ culture, including Beatport, Beatsource, Plugin Boutique, Ampsuite, LabelRadar, Beatport.io & The International Music Summit (IMS). We are consistently looking for bright, creative professionals with diverse perspectives and backgrounds.
About the Team
Beatport's Music Services team creates tools and services that help labels, artists, publishers, distributors, and music companies succeed in the digital music industry.
Where You Come In
We're looking for a Label Relations Coordinator to support a growing portfolio of Ampsuite clients, ranging from independent labels to distributors and management companies. You'll be their main point of contact, helping to resolve queries, provide guidance, and ensure they get the most from our platform and services. This is an excellent opportunity for someone with early music industry experience who enjoys building relationships, solving problems, and working in a fast‑paced environment.
Responsibilities
- Managing day‑to‑day support for a portfolio of label clients.
- Acting as the primary point of contact for client questions and issues.
- Advising clients on industry best practices, distribution workflows, and platform functionality.
- Building strong relationships with our clients, as well as external labels, distributors, and industry partners.
- Supporting the onboarding and training of new clients.
- Working closely with Operations, Product, Engineering, and Marketing teams to resolve issues.
- Sharing client feedback to help improve products and services.
- Staying informed on digital music trends, DSPs, and distribution best practices.
Qualifications
- 1–2 years' experience within the music industry, ideally in Label Relations, Client Success, Account Management, Artist & Label Services, or similar roles.
- Experience using Zendesk or a similar ticketing or customer support platform.
- Experience working with labels, artists, distributors, aggregators, or other music industry partners.
- Understanding of digital music distribution, DSPs, and associated workflows.
- Knowledge of music metadata standards, release marketing best practices, and royalty reporting processes.
- A strong understanding of the digital music ecosystem and the technologies that support it.
- Excellent attention to detail and the ability to manage multiple priorities.
- Strong written and verbal communication skills, with confidence communicating via email, phone, and video calls.
Nice to Have
- Familiarity with Jira, Asana, or similar project management tools.
- Passion for electronic music and an understanding of the dance music landscape.
Benefits
- Participation in company's annual bonus pool program
- A professional environment with room for creativity and fun
- VIP Access to local music events & Livestreams
- Enhanced holiday allowance
- Focus Days
- BUPA Health Insurance
- Learning Days
- Employer matched pension + More
Equal Employment Opportunity
The Beatport Group strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Label Relations Coordinator employer: Beatport
At Beatport, we pride ourselves on being a vibrant and inclusive employer that champions creativity and innovation in the music industry. Our collaborative work culture fosters personal and professional growth, offering employees unique opportunities to engage with leading brands and participate in exciting local music events. With benefits like enhanced holiday allowances, health insurance, and a supportive environment for learning, joining our team as a Label Relations Coordinator means becoming part of a passionate community dedicated to shaping the future of dance music.
