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- Tasks: Lead telecom field service operations and ensure top-notch customer engagement.
- Company: Dynamic telecom company with a focus on operational excellence.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact in the telecom industry while leading innovative projects.
- Qualifications: 8+ years in telecom operations with strong leadership and project management skills.
- Other info: Work in a vibrant environment with excellent career advancement opportunities.
The predicted salary is between 48000 - 72000 £ per year.
Location: Manchester or London or Milton Keynes
The Customer-Facing Operations Manager is responsible for overseeing telecom field service operations, ensuring exceptional customer engagement, and driving operational excellence across multiple projects. This role involves managing three Project Managers, supervising Work-in-Progress (WIP) processes, tracking revenue and costs, safeguarding cross-project efficiency through optimal resource utilization, ensuring compliance with UK regulations and cultural practices, and overseeing Health, Safety, and Environmental (HSE) and quality standards through the Health and Safety Manager.
Qualifications
- Bachelor’s degree in Telecommunications, Engineering, Business Administration, or related field.
- Minimum 8+ years of experience in telecom operations, with at least 3 years in a managerial role.
- Proven experience in project management and financial oversight.
- Strong leadership, communication, and stakeholder management skills.
- Knowledge of WIP accounting and ERP systems.
- Familiarity with UK regulations and cultural norms in field services.
- Certifications such as PMP, ITIL, or telecom-specific credentials are highly desirable.
- UK Based, Offices in Milton Keynes and Manchester where local presence 2 days a week will be required. (Flexible).
Operations Manager - Telecom Field services in London employer: beatmysalary
Contact Detail:
beatmysalary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Telecom Field services in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the telecom industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their operations and think about how your experience aligns with their needs. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Showcase your leadership skills! In your conversations, highlight your experience managing teams and projects. Use specific examples that demonstrate your ability to drive operational excellence and engage customers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Operations Manager - Telecom Field services in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in telecom operations and project management, and don’t forget to showcase your leadership skills. We want to see how you can drive operational excellence!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects you've managed and how they relate to the responsibilities listed in the job description. We love a good story!
Showcase Relevant Experience: When filling out your application, be sure to emphasise your 8+ years of experience in telecom operations. Include any relevant certifications like PMP or ITIL, as these will make you stand out. We’re looking for someone who knows their stuff!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at beatmysalary
✨Know Your Stuff
Make sure you brush up on your telecom knowledge and the specific operations related to field services. Familiarise yourself with WIP processes, UK regulations, and any relevant ERP systems. This will show that you're not just a candidate, but someone who understands the industry inside out.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading Project Managers and teams. Prepare examples of how you've successfully managed teams in the past, tackled challenges, and driven operational excellence. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with Stakeholders
Demonstrate your communication skills by discussing how you've effectively engaged with stakeholders in previous roles. Be ready to talk about how you’ve balanced their needs while ensuring project success. This is crucial for the role, so have some solid examples at hand.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current projects, challenges they face in the telecom sector, or their approach to HSE standards. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.
