People & Culture Manager

TYPE:

• Fixed Term (12 months)
• Part Time (3 days / 24 hours a week)

REPORTS TO: Operations Director

DEPARTMENT: Operations

LOCATION: Unit5, 5 Hancock Road, London, E3 3DA

THE COMPANY

Bearded Kitten is a global creative experience agency with a portfolio of award-winning work. Our mission is clear: to fearlessly champion fun and create the unforgettable. Don’t be deceived by our quirky name – Bearded Kitten is the real deal. From large scale brand experiences to cultural launch events, from building immersive worlds to conferences and employee engagement initiatives – we cover it all.

It’s an exciting time to be a Kitten, in the past year the company has grown rapidly and we’ve worked with some of the world’s biggest brands. With an ever growing client base across the UK and beyond – this is an opportunity to join a fast paced, innovative team.

THE ROLE

We are looking for a proactive and people-focused People & Culture Manager to lead our HR function and help shape a workplace where individuals feel valued, supported, and able to thrive. This role covers the full employee lifecycle and is hands on. You will play a critical part in fostering a positive culture, ensuring compliance, and driving people-focused initiatives that align with our values and goals.

This role is ideal for someone with a strong HR generalist background (ideally within the creative industries), who is either CIPD Level 5 qualified or currently working towards it. You should be highly organised, empathetic and approachable, and comfortable working independently in a fast-paced, collaborative environment.

RESPONSIBILITIES

Employee Relations & Performance Management:

• Act as a trusted point of contact for employees and line managers, offering clear and confidential guidance on a range of HR matters, including conduct, conflict resolution, well-being, grievances, and disciplinary processes.
• Support line managers in giving feedback, managing performance, and navigating sensitive conversations in a fair, constructive, and legally compliant manner.

Policy Development & Compliance:

• Regularly review, update, and maintain HR policies and programs to ensure clarity, relevance, and compliance with employment legislation as well as enhancing workplace culture.
• Stay up to date with UK employment law and HR best practices to ensure all advice, documentation, and practices reflect current legal standards and company values.

Culture, Engagement & Communication:

• Design and implement initiatives that promote a fun and inclusive workplace culture, rooted in belonging.
• Monitor employee feedback and emerging trends, working collaboratively with leadership to improve workplace culture, performance processes, and employee engagement.
• Lead on internal engagement strategies that include monthly team events as well as coordinating an annual overnight offsite.

Recruitment & Onboarding:

• Manage the recruitment lifecycle including identifying suitable advertising platforms and recruiters, writing job descriptions, sourcing candidates, screening, interviewing, and managing the selection process.
• Prepare and administer all new starter documentation and facilitate the induction process for all new starters.
• Set up all necessary IT systems, email accounts, and software access to ensure new employees are fully equipped.
• Work closely with the Operations Coordinator to source and purchase the appropriate technology and desk equipment for each new starter.

Payroll, Benefits & Budget Management:

• Support the finance team with monthly overtime reporting, accurately inputting data into the HR System.
• Manage employee benefits programs, including enrolment, changes, and communications.
• Ensure effective allocation, tracking, and reconciliation of internal budgets totalling approximately £100k annually.

Internship Program Management:

• Actively source, build, and nurture relationships with charities, universities, and community organisations to create a consistent pipeline of diverse intern candidates across a range of disciplines and backgrounds.
• Champion the internship program and coordinate internship placements internally, ensuring a valuable learning experience for interns.

THE PERSON

• Holds or actively working towards a CIPD Level 5 (Associate Diploma in People Management).
• 3+ years experience working in the HR function, preferably in the creative industries.
• Strong HR knowledge with a solid understanding of UK employment law, HR policies, and compliance requirements.
• Comfortable working with IT systems and able to coordinate tech setup and support.
• Experience working in a small or scaling business with a hands-on, generalist approach.
• Exposure to diversity, equity & inclusion initiatives and a passion for driving inclusive culture.
• Empathetic and approachable, with excellent interpersonal skills and emotional intelligence.
• A strong communicator, both written and verbal, with the ability to adapt messaging for different audiences.
• Highly organised and detail-oriented, able to manage multiple tasks and deadlines simultaneously.
• A proactive problem-solver, capable of working independently and making sound decisions.
• Collaborative and team-oriented, with the ability to build strong relationships across all levels of the organisation.
• Discreet and trustworthy, with a strong sense of integrity and respect for confidentiality.

OUR COMMITMENT TO YOU

• 25 days paid holiday, plus Bank Holidays. 1 additional day added per year of service up to 5 days. Pro rata’d for part time employees.
• Approximately five additional days off over the Christmas/New Year period.
• Hybrid working. Minimum 2 days from the office, compulsory office day on Wednesdays.
• Flexi-time policy.
• Generous overtime policy.
• Discretionary end of year bonus scheme.
• New Business Incentive Scheme from day one.
• Employee Referral Incentive Policy from day one.
• Sabbatical Scheme available after three years of service.
• Work mobile and/or eSim and work laptop.
• Employee assistance programme with free access to mental health resources.
• Enhanced maternity & paternity leave policy after 1 year of full service. 3 months full pay including statutory for lead carer or 1 month full pay including statutory for second carer.
• Monthly team socials, plus an annual team offsite with overnight stay.
• Free use of BK equipment; workshop, tools, rehearsal space etc for personal use.
• Season ticket loans offered.
• Cycle to work scheme.
• Guaranteed hilarity and nonsense on a daily basis.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Human Resources

• Industries

  Events Services

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