General Manager in London

General Manager in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant pub, crafting unique menus and delivering exceptional guest experiences.
  • Company: Join Youngs, a renowned pub group known for its individuality and quality.
  • Benefits: Enjoy a competitive salary, huge bonus potential, private health insurance, and discounts.
  • Why this job: Be the creative force behind a stylish pub and make a real impact in hospitality.
  • Qualifications: Experience in food-led businesses and a passion for customer service are essential.
  • Other info: Opportunity for career growth with ongoing training and development.

The predicted salary is between 36000 - 60000 £ per year.

We are on the lookout for a General Manager with experience running food-led sites for the Bear in Oxshott as we look forward to investing in a stunning refurbishment in Spring 2026. The Bear is situated on the main street of one of the most desirable villages to live in Surrey and has a reputation for fantastic food and service.

We are looking for someone who has experience running food-led premium businesses - you should be used to working with fresh food, be passionate about delivering a phenomenal guest experience, and above all else, be people-centric. The Bear gets plenty of visitors who come for a meal, although it is of course a village pub - so the General Manager needs to be able to wow the locals as much as those who drive and dine! This is a live-out role and fresh food experience is essential.

We believe pubs should be differentiated and individual, and so we are looking for entrepreneurial General Managers to put their own stamp on our businesses. We are all about freedom within a framework - you decide what goes on the food menu, and that doesn’t mean picking from a bank of recipes! You tailor your offer to your guests and grow the business in line with your business vision. You decide what events and sales driving to do, what the team uniform is, and look after all your own recruitment.

What We Offer Our General Managers:

  • Huge annual bonus potential - up to 100% of your salary!
  • Private Health Insurance
  • Enhanced Company Pension Scheme
  • Life Assurance Scheme
  • 20% discount in all Youngs pubs and 30% discount on overnight stays in our Pubs with Rooms
  • Access to our Share Save
  • Access to our Career Pathway and Training and Development Courses

What we look for in a General Manager:

We are looking for a creative and entrepreneurial General Manager to join and lead our team in our stylish food-focused pub. As the successful General Manager, you will embrace the autonomy given to run your business and offer unique ideas to drive your team to success. You will have a genuine passion for exceptional customer service and a proactive approach to team management. You will recruit and develop your team to ensure they have the knowledge needed to delight our customers. You should also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us.

Thanks for your interest in working with Youngs. If you’d like to be part of our team then apply now! We believe in developing our people to delight our customers.

Required Experience:

  • Director

Key Skills:

  • Restaurant Experience
  • Hospitality Experience
  • Interviewing
  • Management Experience
  • Profit & Loss
  • Employment & Labor Law
  • Sanitation
  • Leadership Experience
  • P&L Management
  • Restaurant Management
  • Retail Management
  • Recruiting

Employment Type: Full-Time

Experience: years

Vacancy: 1

General Manager in London employer: Bear, Oxshott

At Young's, we pride ourselves on being an exceptional employer, offering our General Managers the autonomy to shape their own food-led pub experience in the picturesque village of Oxshott. With a strong focus on personal development, generous bonuses, and a supportive work culture that values creativity and exceptional customer service, we empower our team to thrive while enjoying the benefits of private health insurance, enhanced pension schemes, and discounts across our venues. Join us to lead a passionate team and make a meaningful impact in a community-focused environment.
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Contact Detail:

Bear, Oxshott Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager in London

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of digging on The Bear and Youngs. Understanding their values and vibe will help you tailor your responses and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on showcasing your experience with fresh food and exceptional customer service – these are key for the General Manager role!

✨Tip Number 3

Bring your ideas to the table! Think about how you can wow both locals and visitors at The Bear. Whether it’s unique menu items or exciting events, having a few creative suggestions ready will impress the hiring team.

✨Tip Number 4

Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace General Manager in London

Food Management
Customer Service
Team Leadership
Entrepreneurial Mindset
Recruitment
Event Planning
Profit & Loss Management
Hospitality Experience
Sanitation Standards
Creativity
People Management
Training and Development
Communication Skills
Adaptability

Some tips for your application 🫡

Show Your Passion for Food: When you're writing your application, make sure to highlight your love for fresh food and how you've successfully managed food-led businesses in the past. We want to see that you’re not just about the numbers but also about creating amazing dining experiences!

Be People-Centric: Since we’re all about delivering phenomenal guest experiences, share examples of how you've wowed customers and built strong teams. Let us know how you’ve fostered a people-focused environment in your previous roles!

Tailor Your Application: Just like you would tailor a menu to your guests, customise your application to reflect our values and the specific role. Show us how your entrepreneurial spirit aligns with our vision for The Bear and what unique ideas you can bring to the table.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Bear, Oxshott

✨Know Your Menu Inside Out

As a General Manager, you'll have the freedom to create your own menu. Make sure you research and understand the current offerings at The Bear, and think about how you can enhance them. Bring your ideas to the table during the interview to show your passion for fresh food and guest experience.

✨Showcase Your People Skills

This role is all about being people-centric. Prepare examples of how you've successfully managed teams in the past, focusing on recruitment, training, and creating a positive work environment. Highlight your ability to connect with both staff and customers to demonstrate your leadership style.

✨Be Ready to Discuss Your Vision

The Bear is looking for an entrepreneurial spirit. Think about your vision for the pub and how you would tailor the guest experience. Be prepared to discuss specific events or promotions you would implement to drive sales and engage the local community.

✨Understand the Business Side

Familiarise yourself with key financial metrics like profit and loss management. Be ready to discuss how you would manage costs while maintaining quality. Showing that you can balance creativity with business acumen will set you apart as a candidate.

General Manager in London
Bear, Oxshott
Location: London
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