Assistant Manager E

At Cotswold Inns & Hotels, we pride ourselves on creating unforgettable experiences in some of the most beautiful locations in the Cotswold’s. Whether it’s a wedding reception, board meeting, holiday of a lifetime, or a Christmas feast, we believe in delivering warm hospitality and exceptional service with a personal touch every single day. The teams in our collection of characterful hotels thrive on individuality, integrity, and a deep connection to our communities.

With Fuller’s values at our core – doing things the right way, being part of the family, celebrating individuality, and always asking what’s next? – we invite you to bring your true self and grow with us in a place where tradition and personality are both treasured. The Bear on Rodborough Common is nestled amongst the rambling hills of beautiful National Trust land. Popular with ramblers, dog walkers and golfers, expect a busy bar and accommodation with 46 rooms on site.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family.
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training.
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

Job Purpose

As Assistant Manager, you will play a key role in the day-to-day management of the Food & Beverage operation at The Bear of Rodborough. Working closely with the senior management team, you will be responsible for ensuring the smooth and efficient running of the restaurant, bars, weddings, and events, while delivering exceptional guest experiences and leading a high-performing team.

Key Responsibilities

• Food & Beverage Operations
  • Oversee the daily operation of the restaurant and bar areas, ensuring consistently high standards of service, presentation, and cleanliness.
  • Lead service periods, ensuring smooth, efficient operations and outstanding guest satisfaction.
  • Ensure compliance with company standards, licensing regulations, food safety, and health & safety procedures.
  • Monitor service quality and proactively resolve guest feedback or complaints in a professional manner.
  • Support stock control, ordering, wastage management, and cost control to achieve departmental targets.
• Weddings & Events
  • Take operational responsibility for weddings, private functions, and special events from set-up through to completion.
  • Liaise with clients and the events team to ensure all function requirements are delivered to the highest standard.
  • Coordinate food and beverage service during events, ensuring seamless execution and exceptional guest experiences.
  • Manage event teams to ensure efficient service and attention to detail throughout each function.
• Team Leadership
  • Lead, motivate, and develop the Food & Beverage team to deliver exceptional hospitality.
  • Conduct daily briefings and ensure team members are fully informed of menus, events, and operational priorities.
  • Support recruitment, onboarding, training, coaching, and performance management.
  • Create a positive and engaged working environment that encourages teamwork and accountability.
• Operational Management
  • Assist in managing labour costs through effective rota planning and deployment of staff.
  • Ensure opening and closing procedures are completed accurately and securely.
  • Monitor departmental performance and identify opportunities to improve efficiency and profitability.
  • Work collaboratively with the Kitchen, Reception, Housekeeping, and Events teams to ensure a seamless guest journey.
  • Act as Manager on Duty when required, taking responsibility for the overall operation of the hotel.

Skills & Experience Essential

• Previous supervisory or management experience within a busy restaurant, hotel, or hospitality environment.
• Experience managing bar and restaurant operations.
• Experience delivering weddings, conferences, or large-scale events.
• Strong leadership and people management skills.
• Excellent organisational and time management abilities.
• Outstanding customer service and communication skills.
• Ability to remain calm under pressure and make effective operational decisions.
• Flexible approach to working hours, including evenings, weekends, and bank holidays.

This is a hands-on management role requiring a proactive leader who thrives in a fast-paced hospitality environment and is passionate about delivering memorable guest experiences across every aspect of the Food & Beverage operation at The Bear of Rodborough.

What we look for in an Assistant Manager:

• Ability to create a friendly atmosphere for the team and customers.
• A hands-on leader with the ability to manage the day-to-day running of the business.
• A confident manager with great decision-making skills.
• Enjoy working in a fast-paced environment.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Great communication skills.
• Passion for fresh food, great wines, and engaging service.