At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service in a historic boutique hotel.
- Company: Charming hotel in the heart of Esher, perfect for community gatherings.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Access to training, apprenticeships, and a supportive career pathway.
- Why this job: Join a dynamic environment with opportunities for growth in the hospitality industry.
- Qualifications: Passion for customer service and team leadership skills required.
The predicted salary is between 24000 - 28000 € per year.
The Bear is a boutique nine bedroom hotel dating back to the 17th century when it played host as a traditional coaching inn on the London to Portsmouth route. We’re all about community, the meeting place for any occasion right in the heart of Esher high street, open morning, noon and night the pub is a hive of activity whatever time of day. We also play host to plenty of functions, events and welcome patrons before and after a day at Sandown race course which is a 10 minute walk from the front door. With plenty of transport links we have a hotel and team car park, we’re a stone’s throw from the K3 bus stop and a 20 minute walk from Esher train station.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor in Surrey employer: Bear Inn, Esher
The Bear is an exceptional employer, offering a vibrant work culture in the heart of Esher, where community and customer service are at the forefront. With access to career pathways, training opportunities, and generous benefits such as free meals and discounts, we are dedicated to fostering employee growth and satisfaction in a historic and lively setting.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Surrey
✨Tip Number 1
Network like a pro! Chat with folks in the hospitality scene, attend local events, and don’t be shy about reaching out on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re eyeing The Bear, pop by for a coffee or a meal. Get a feel for the vibe and chat with the staff. It’s a great way to make a memorable impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by knowing your stuff! Research The Bear, its history, and what makes it special. Be ready to share how your passion for customer service aligns with their values and how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Supervisor in Surrey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional customer service and building rapport with both customers and the team.
Tailor Your CV:Make sure your CV is tailored to the Supervisor role. Highlight any relevant experience in hospitality, especially in training and leading teams. We love seeing how your background aligns with what we’re looking for!
Be Authentic:Don’t be afraid to show your personality in your application. We’re all about community and connection, so let us get to know the real you! Share your experiences and what makes you a great fit for our team.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Bear Inn, Esher
✨Know the Venue Inside Out
Before your interview, take some time to research The Bear and its history. Familiarise yourself with its offerings, the community it serves, and any recent events or changes. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you built rapport and handled challenging situations, as this will demonstrate your ability to lead a team effectively.
✨Emphasise Team Training and Development
Since training the team is a crucial part of the Supervisor role, come prepared with ideas on how you would approach this. Discuss any previous experience you have in mentoring or training others, and be ready to share your vision for developing a knowledgeable and enthusiastic team.
✨Be Ready to Discuss Safety and Responsibility
As a key holder, you'll need to ensure shifts run smoothly and safely. Be prepared to talk about your understanding of health and safety protocols in hospitality. Share any relevant experiences where you had to make quick decisions to maintain a safe environment for both staff and customers.
