At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service in a bustling pub environment.
- Company: A historic boutique hotel and pub at the heart of Esher, rich in community spirit.
- Benefits: Weekly pay, free meals, 28 days holiday, and discounts at Young's Pubs.
- Other info: Enjoy a supportive work culture with excellent career progression opportunities.
- Why this job: Join a dynamic team and grow your career in hospitality with ongoing training and development.
- Qualifications: Passion for customer service and team leadership skills are essential.
The predicted salary is between 26550 - 32450 £ per year.
The Bear is a boutique nine bedroom hotel dating back to the 17th century when it played host as a traditional coaching inn on the London to Portsmouth route. We're all about community, the meeting place for any occasion right in the heart of Esher high street, open morning, noon and night the pub is a hive of activity whatever time of day. We also play host to plenty of functions, events and welcome patrons before and after a day at Sandown race course which is a 10 minute walk from the front door. With plenty of transport links we have a hotel and team car park, we're a stone's throw from the K3 bus stop and a 20 minute walk from Esher train station.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor in Esher employer: Bear Inn, Esher
The Bear is an exceptional employer, offering a vibrant work culture in the heart of Esher, where community and hospitality thrive. With a strong focus on employee development, including access to career pathways and fully funded training, we ensure our Assistant Managers are well-equipped to succeed and grow within the company. Enjoy generous benefits such as discounts at Young's Pubs, free meals, and a supportive team environment that values your contributions and passion for customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Esher
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bear Inn, Esher. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bear Inn, Esher
Don't be shy about reaching out to Bear Inn, Esher directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor in Esher
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bear Inn, Esher and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bear Inn, Esher
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
