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For Companies At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service in a historic boutique hotel.
- Company: Charming 17th-century hotel at the heart of Esher, buzzing with activity.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Access to career pathways and a supportive team culture.
- Why this job: Join a dynamic environment and grow your career in hospitality with ongoing training.
- Qualifications: Passion for customer service and team leadership skills required.
The predicted salary is between 24000 - 30000 £ per year.
The Bear is a boutique nine bedroom hotel dating back to the 17th century when it played host as a traditional coaching inn on the London to Portsmouth route. We’re all about community, the meeting place for any occasion right in the heart of Esher high street, open morning, noon and night the pub is a hive of activity whatever time of day. We also play host to plenty of functions, events and welcome patrons before and after a day at Sandown race course which is a 10 minute walk from the front door. With plenty of transport links we have a hotel and team car park, we’re a stone’s throw from the K3 bus stop and a 20 minute walk from Esher train station.
What We Offer Our Supervisors
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor in Esher employer: Bear Inn, Esher
Contact Detail:
Bear Inn, Esher Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Esher
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Bear and soak up the atmosphere. Chat with staff or customers if you can; it’ll give you a feel for the place and some great talking points during your interview.
✨Tip Number 2
Show off your passion for hospitality! When you’re chatting with us, let your enthusiasm shine through. Share stories about how you’ve gone above and beyond for customers in the past – we love hearing about that!
✨Tip Number 3
Be ready to demonstrate your leadership skills. As a Supervisor, you’ll need to lead shifts effectively. Think of examples where you’ve trained or motivated a team, and be prepared to discuss them in detail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at The Bear. Don’t miss out on this opportunity!
We think you need these skills to ace Supervisor in Esher
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! Share specific examples of how you've delivered exceptional customer service in the past. We love to see enthusiasm and a genuine interest in making our pub a welcoming place.
Tailor Your CV: Make sure your CV is tailored to the Supervisor role. Highlight any relevant experience, especially in training and leading teams. We want to see how you can contribute to our community and help us maintain our high standards.
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for someone who can build rapport with both customers and the team, so show us who you are and what makes you a great fit for our pub!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Bear Inn, Esher
✨Know the Venue Inside Out
Before your interview, take some time to research The Bear and its history. Familiarise yourself with its offerings, the community it serves, and any recent events or changes. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you built rapport and resolved issues, as this will demonstrate your ability to lead a team in delivering top-notch service.
✨Emphasise Team Training and Development
Since the role involves training your team, come prepared with ideas on how you would approach this. Discuss any previous experience you have in mentoring or training others, and be ready to share your thoughts on fostering a positive learning environment.
✨Be Ready to Discuss Safety and Responsibility
As a key holder, you'll need to ensure shifts run smoothly and safely. Be prepared to talk about your understanding of safety protocols and how you would handle various situations that may arise during busy shifts. This will reassure the interviewers of your capability to manage responsibilities effectively.