Assistant Manager

Assistant Manager

Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team and deliver exceptional customer service in a vibrant pub environment.
  • Company: The Bear Inn, a stylish pub at the heart of Esher with a community focus.
  • Benefits: Career development, free meals, 28 days holiday, and generous discounts.
  • Why this job: Join us to make a real impact in hospitality and grow your career.
  • Qualifications: Experience in hospitality and a passion for customer service.
  • Other info: Dynamic role with opportunities for personal and professional growth.

The predicted salary is between 28800 - 43200 Β£ per year.

Are you passionate about hospitality? Get a buzz from doing that bit extra and making guests' day? Fancy a new challenge? Then you could be just what we are looking for.

The Bear Inn is in the heart of Esher on the High street not far from Sandown Park. With 9 beautiful boutique hotel rooms, a large restaurant for private hire, and a garden, we are more than just a pub. Being part of the community and making a difference within it is part of our passion. From business breakfasts, get-togethers with friends, and live music on race days to a hearty Sunday roast, we strive to bring amazing hospitality alive every day.

What We Offer Our Deputy Managers:

  • Development towards General Manager - the majority of our GM appointments are internal
  • Access to our Career Pathway, Apprenticeships, and training and development courses
  • Free Meals
  • 28 days holiday per year
  • 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
  • Share Save Scheme
  • Company Pension Scheme

What we look for in a Deputy Manager:

We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food-focused pub. As the successful Deputy Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us.

Assistant Manager employer: Bear Inn, Esher

The Bear Inn is an exceptional employer located in the vibrant heart of Esher, offering a unique blend of hospitality and community engagement. With a strong focus on employee development, including pathways to General Manager roles and access to training courses, we foster a supportive work culture that values passion and dedication. Enjoy benefits such as free meals, generous holiday allowances, and discounts at our establishments, all while being part of a team that strives to create memorable experiences for our guests.
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Contact Detail:

Bear Inn, Esher Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Assistant Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the hospitality industry. Attend local events, join online forums, or even pop into pubs like The Bear Inn to chat with staff. You never know who might have a lead on your next big opportunity!

✨Tip Number 2

Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've gone the extra mile for guests in the past. This will help you stand out as someone who truly cares about customer service.

✨Tip Number 3

Research the company culture! Before your interview, check out The Bear Inn's social media and website. Understanding their values and community involvement will help you tailor your answers and show that you're a perfect fit for their team.

✨Tip Number 4

Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at The Bear Inn. Don’t forget to follow up after applying – a little persistence goes a long way!

We think you need these skills to ace Assistant Manager

Customer Service
Team Management
Leadership Skills
Motivation
Training and Development
Proactive Approach
Communication Skills
Passion for Hospitality
Problem-Solving Skills
Organisational Skills
Attention to Detail
Adaptability
Sales Skills

Some tips for your application 🫑

Show Your Passion: Let your love for hospitality shine through in your application. Share specific experiences where you went the extra mile for guests or how you've contributed to a positive team environment.

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role of Assistant Manager. Highlight any relevant management experience and customer service achievements that demonstrate your fit for our team.

Craft a Personal Cover Letter: Use your cover letter to tell us why you're excited about this opportunity at The Bear Inn. Mention what draws you to our community-focused approach and how you can contribute to our success.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at Bear Inn, Esher

✨Know Your Hospitality Stuff

Brush up on your knowledge of the hospitality industry, especially trends and customer service best practices. Be ready to share examples of how you've gone the extra mile for guests in previous roles.

✨Show Your Leadership Skills

Prepare to discuss your experience in team management. Think of specific instances where you motivated your team or handled challenges effectively. This will show that you're ready to step into a Deputy Manager role.

✨Emphasise Community Engagement

Since The Bear Inn values community involvement, be prepared to talk about how you've contributed to your local area in past jobs. Share ideas on how you could enhance community ties through events or initiatives.

✨Ask Thoughtful Questions

At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their training programmes or how they measure success in customer service. This demonstrates your commitment to growth and excellence.

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