At a Glance
- Tasks: As a Great Room Host, you'll deliver top-notch hospitality and customer service.
- Company: Join the award-winning team at the five-star Merchant Hotel in Belfast.
- Benefits: Enjoy shared service charge, meals during shifts, and your birthday off!
- Why this job: This role offers career growth and globally recognised skills in a vibrant environment.
- Qualifications: 12 months experience in a similar role is essential; five-star experience is a plus.
- Other info: Email us for a detailed job description to see if it's the right fit!
We are looking for a Host to join our team at the five-star Merchant Hotel, Belfast. When it comes to hospitality and customer service, we believe we are the best in the business. Therefore, we are looking for the best people to join our award-winning team. Working here means great opportunities for career progression and the chance to learn skills that are recognized worldwide. If you’re ready for an exciting role with plenty of room to grow, we’d love to hear from you!
What’s in it for you:
- Excellent service charge shared across the team.
- An overnight stay with dinner for two at The Merchant Hotel (subject to contract).
- Your birthday off!
- Meals during your shift and paid breaks.
Essential Criteria:
- 12 months experience working in a similar role.
Desirable Criteria:
- Experience working within a five-star setting.
Please email to request a job description to help you better understand this role and its potential fit for you. The Company reserves the right to apply an enhanced short-listing criterion. The Merchant Hotel is an equal opportunities employer.
Benefits: £12.21 per hour plus generous service charge.
The Great Room Host employer: Beannchor Group
Contact Detail:
Beannchor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The Great Room Host
✨Tip Number 1
Familiarise yourself with The Merchant Hotel's values and service standards. Understanding their commitment to excellence in hospitality will help you align your approach during interviews and demonstrate that you're a perfect fit for their team.
✨Tip Number 2
Network with current or former employees of The Merchant Hotel. They can provide valuable insights into the company culture and expectations, which can give you an edge when discussing your experience and how it relates to the role.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your customer service skills, especially in high-pressure situations. Being able to articulate these experiences will highlight your suitability for a five-star environment.
✨Tip Number 4
Show enthusiasm for the role and the hospitality industry during your interactions. A positive attitude and genuine passion for providing excellent service can set you apart from other candidates and leave a lasting impression.
We think you need these skills to ace The Great Room Host
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for The Great Room Host at The Merchant Hotel. Understand the essential and desirable criteria, as well as the responsibilities involved in the role.
Tailor Your CV: Highlight your relevant experience, especially any roles in hospitality or customer service. Emphasise your skills that align with the five-star setting, such as communication, teamwork, and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and why you want to work at The Merchant Hotel. Mention your experience and how it makes you a great fit for their award-winning team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Beannchor Group
✨Showcase Your Customer Service Skills
As a Host at The Merchant Hotel, exceptional customer service is key. Be prepared to share specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to hospitality.
✨Familiarise Yourself with the Hotel
Before the interview, take some time to research The Merchant Hotel. Understand its values, services, and what makes it stand out. This knowledge will help you tailor your answers and show genuine interest in the role.
✨Dress to Impress
Given that this is a five-star establishment, your appearance matters. Dress smartly and professionally for the interview to reflect the high standards of The Merchant Hotel. First impressions count!
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the team, training opportunities, and career progression. This shows that you're not only interested in the job but also in your future within the company.