At a Glance
- Tasks: Repair and maintain coffee machines while providing top-notch customer service.
- Company: Join a leading coffee service company with a passion for quality.
- Benefits: Competitive salary, free coffee, company vehicle, and perks.
- Other info: Enjoy a dynamic role with opportunities for growth and learning.
- Why this job: Combine your love for coffee with hands-on technical work and customer interaction.
- Qualifications: 2-3 years of field service experience and a valid driver's license required.
The predicted salary is between 36000 - 42000 £ per year.
Responsible for repairing, servicing, pressure testing and maintaining a full range of coffee machines for both small local companies to large businesses in across the North-West, Midlands and Southern region of England.
Responsibilities
- Installing and configuring coffee machines in a variety of settings
- Diagnosing and repairing technical issues with coffee machines
- Performing routine maintenance and cleaning of coffee machines
- Providing exceptional customer service to ensure satisfaction
- Training customers on the proper use and maintenance of coffee machines
- Maintaining accurate and timely records of all service calls and repairs
- Collaborating with other members of the service team to share knowledge and best practices
- Keeping up to date with new product developments and emerging coffee trends
- Adhering to all health and safety regulations and company policies
Qualifications
- Field Service: 2-3 years (required)
- Driver’s License (required)
- Must have excellent customer facing skills
- Must have a good telephone manner
- A real passion for coffee
- Able to make decisions and problem solve
- Strong communication and interpersonal skills (verbal and written)
- Ability to deal with changes effectively
- Able to work well under pressure and meet deadlines
- Able to record accurate information
- Strong troubleshooting and problem-solving skills
- Willingness to travel to different locations as required
Benefits & Package
- Competitive salary depending on experience
- Company pension
- Free monthly coffee allowance
- Staff benefit and rewards - Perk Box or a Costco Card
- Work mobile provided
- Company Vehicle (Transit Connect LWB/Citroen Berlingo LWB)
- Sick pay annually
- Up to 3 hours per month paid leave to attend medical appointments
Field Service Coffee machine Engineer (East London) employer: Beanmachines
Join a dynamic team as a Field Service Coffee Machine Engineer in East London, where your passion for coffee and technical expertise will be valued. We offer a competitive salary, a supportive work culture that prioritises employee growth, and unique benefits such as a free monthly coffee allowance and a company vehicle. With opportunities to collaborate with fellow professionals and stay updated on the latest coffee trends, this role promises a rewarding career in a thriving industry.
