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- Tasks: Support, design, and configure systems while managing customer relationships.
- Company: Bean Soup Media, LLC is a leader in military and commercial tech solutions.
- Benefits: Enjoy hybrid working, half-day Fridays, and 25 days holiday plus perks.
- Other info: UK nationality and security clearance eligibility are essential.
- Why this job: Join a dynamic team making an impact in national security and tech innovation.
- Qualifications: 5+ years in IT or RF roles with strong problem-solving skills required.
The predicted salary is between 36000 - 60000 £ per year.
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About This Opportunity and L3Harris UK
From 11 UK sites, our team of nearly 1,000 delivers capabilities across space, air, land, sea, and cyber for military, security, and commercial clients worldwide.
Job Title: Support Engineer
Location: Tewkesbury
Job ID: 27003
Our Tewkesbury HQ for the Intelligence & Cyber International division designs and manufactures land force protection systems, cyber, electromagnetic activities, electronic warfare, and encryption capabilities, supporting national security and commercial sectors.
Employee Benefits include:
- Hybrid working (three days onsite)
- Half-day Fridays
- 25 days holiday plus bank holidays, with options to buy/sell days
- Private medical insurance (family optional)
- Pension scheme (up to 7% employer contribution)
- Life assurance (4x salary, up to 10x)
- Group income protection
- Optional extras: healthcare cash plan, dental, gym, critical illness, cycle schemes
- Mental health and wellbeing support
- Professional membership reimbursement (discretionary)
Role Responsibilities:
- Support, design, install, configure, and commission systems and sub-systems (Electronic, RF, IT)
- Manage deployment, upgrades, factory/system acceptance, and customer support
- Conduct site visits domestically and internationally
- Develop documentation and training materials
- Assist in bid support and technical decision-making
- Contribute to product design and customer relationship management
- Support continuous improvement and ensure safety compliance
Candidate Requirements:
- Over 5 years\’ experience in IT, systems, or RF roles
- High technical and computer literacy
- Knowledge of system integration, RF, and data communications
- Strong problem-solving and interpersonal skills
- Team-oriented, adaptable, and proactive learner
- Willingness to travel overseas and domestically
Additional Information:
UK nationality and ability to obtain security clearance required. Applicants must meet UK right-to-work and security eligibility criteria.
Senior Level: Mid-Senior
Employment Type: Full-time
Job Function: Information Technology
Industry: IT System Support and Training
This job posting is active.
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Support Engineer employer: Bean Soup Media, LLC
Contact Detail:
Bean Soup Media, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and systems mentioned in the job description, such as RF and data communications. This will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Bean Soup Media, LLC on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage during the interview process.
✨Tip Number 3
Prepare to discuss your problem-solving skills and provide examples from your past experiences. The role requires strong interpersonal skills, so think about how you can showcase your ability to work well in a team and adapt to challenges.
✨Tip Number 4
Research the latest trends and developments in IT systems support and cyber security. Being knowledgeable about current industry standards will not only impress your interviewers but also show that you are proactive and committed to continuous improvement.
We think you need these skills to ace Support Engineer
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Support Engineer position. Tailor your application to highlight relevant experience and skills that match what Bean Soup Media, LLC is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in IT, systems, or RF roles. Emphasise your technical skills, problem-solving abilities, and any relevant projects you've worked on that demonstrate your capability for this role.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention specific experiences that relate to the job responsibilities, such as system design or customer support, and explain how you can contribute to their team.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Bean Soup Media, LLC
✨Showcase Your Technical Skills
As a Support Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss your experience with IT systems, RF roles, and any relevant projects you've worked on. Highlight specific examples where you solved complex problems or improved system performance.
✨Understand the Company’s Products
Research Bean Soup Media and L3Harris UK to understand their products and services. Familiarise yourself with their land force protection systems and cyber capabilities. This knowledge will help you tailor your answers and show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of past experiences where you had to troubleshoot issues or manage customer support situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Teamwork and Adaptability
The role requires a team-oriented approach and adaptability. Be ready to discuss how you've collaborated with others in previous roles and how you handle changes in a fast-paced environment. Share examples that highlight your proactive learning and willingness to travel.