Beam is seeking a Customer Success Manager to ensure pilots deliver impact and transition into long-term partnerships with expanded contracts. You’ll manage a portfolio of frontline teams and social care partners, driving adoption, collecting feedback, and shaping Beam’s product roadmap as we scale.
You’ll spend significant time with users, particularly social workers, to build champions, demonstrate value, and identify opportunities for expansion while negotiating contracts.
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Founding CSM: Growth & Partnerships employer: Beam
At Beam, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration in our stunning Shoreditch location. With generous benefits including share options, wellness support, and flexible working arrangements, we empower our employees to thrive both personally and professionally while making a meaningful impact on society. Join us as we build a customer success team from the ground up, where your contributions will shape the future of our mission-driven company.
