Beam is seeking a Customer Success Manager to join our US-based Customer Adoption & Support team on the West Coast. This is not a typical CSM role; you’ll blend high-touch, empathetic user support with proactive training and act as a strategic partner helping organisations embed our AI tools into frontline workflows.
As one of the first hires in this function, you’ll bridge our breakthrough technology and the people who rely on it, empowering social workers, clinicians, and human services teams
Customer Adoption & Training Lead (US) employer: Beam
At Beam, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration in our stunning Shoreditch location. With generous benefits including share options, wellness support, and flexible working arrangements, we empower our employees to thrive both personally and professionally while making a meaningful impact on society. Join us as we build a customer success team from the ground up, where your contributions will shape the future of our mission-driven company.
