Beam is seeking an AI Product Support Specialist to be the first contact for users of Beam Notes. You’ll help customers maximize value, craft clear documentation, and triage issues to the right teams. This role emphasizes empathy, clarity, and a fast-paced startup mindset.
You’ll work to improve the user experience, support thousands of frontline workers daily, and grow with Beam as it expands its AI products and services.
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AI Support Specialist – Frontline Notes & Impact employer: Beam
At Beam, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration in our stunning Shoreditch location. With generous benefits including share options, wellness support, and flexible working arrangements, we empower our employees to thrive both personally and professionally while making a meaningful impact on society. Join us as we build a customer success team from the ground up, where your contributions will shape the future of our mission-driven company.
