At a Glance
- Tasks: Lead engaging training sessions and support frontline workers using our AI tool, Magic Notes.
- Company: Join Beam, a fast-growing company making a real social impact with innovative technology.
- Benefits: Enjoy competitive salary, generous holiday, remote work options, and personal development budgets.
- Other info: Work in a vibrant Shoreditch office with a supportive team and excellent career growth opportunities.
- Why this job: Make a difference by empowering practitioners with technology that simplifies their work.
- Qualifications: Experience in training, strong communication skills, and a passion for technology.
The predicted salary is between 30000 - 42000 £ per year.
At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You’ll be part of a high-performance culture where you’ll make a huge impact, rapidly progress your career, and truly enjoy your work.
We’re looking for an energetic and empathetic User Enablement Specialist to help frontline workers across the UK get the most out of Magic Notes, our AI tool built by and for people on the frontline.
You’ll be:
- Delivering engaging training sessions: Lead live and online sessions that are clear, practical and inspiring. You’ll help users feel confident using Magic Notes and bring energy to every session.
- Training on the road: Travel across the UK to deliver in-person training and support local teams as they get started with Magic Notes.
- Providing ongoing support: Be a trusted point of contact for users after training, answering questions, solving small issues and making sure every user feels supported.
- Building helpful resources: Work with our Support teams to improve guides, videos and resources based on user needs and feedback.
- Collaborating to improve Magic Notes: Share insights with Product, Engineering and Customer Success teams to help us make the product even better.
You have:
- Training experience: You’ve been a trainer or facilitator, and you know how to hold a room and adapt your delivery to different audiences.
- High energy and engagement: You bring warmth, enthusiasm and clarity to every session, keeping people interested and motivated.
- The ability to deliver repeat sessions with energy: You know how to keep delivery fresh and engaging for each new or repeated group.
- Empathy and understanding: You can connect with frontline workers and understand their challenges, making technology feel accessible and relevant.
- Clear communication: You’re confident in presenting and explaining complex ideas simply, both in person and in writing.
- Strong organisation and adaptability: You manage time well, handle change smoothly and stay calm under pressure.
- An interest in technology: You’re curious about innovation and enjoy helping others get comfortable using new tools.
- Bonus: You can speak another European language, with a strong interest in Italian or Dutch!
About Beam: Our team of 200+ embraces a hybrid working approach, enjoying 2-3 days of vibrant collaboration in our beautiful Shoreditch co-working space. We’ve picked up an armful of awards for our work, including one from our former Queen. We’re also proud to be backed by some of the world’s leading tech investors and entrepreneurs.
Perks include generous EMI-qualifying share options, access to therapy, coaching, classes & content, generous holiday, remote work options, healthcare cover, enhanced parental leave, and more.
Start your journey to a more impactful career today. We’re excited to hear from you.
Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success.
User Enablement Specialist employer: Beam Up Ltd
At Beam, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation in our stunning Shoreditch co-working space. With a strong focus on employee growth, we provide top-tier coaching, personal development budgets, and competitive salaries, ensuring that our team members thrive while making a meaningful impact in the healthcare sector. Join us to be part of a high-performance culture where your contributions are valued, and you can drive positive change alongside a talented team dedicated to solving the world's toughest social problems.
StudySmarter Expert Advice🤫
We think this is how you could land User Enablement Specialist
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Beam Up Ltd.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Beam Up Ltd.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Beam Up Ltd.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Beam Up Ltd. Apply directly through us to stand out!
We think you need these skills to ace User Enablement Specialist
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Beam Up Ltd. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like User Enablement Specialist, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Beam Up Ltd
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Beam Up Ltd. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
