At a Glance
- Tasks: Lead engaging training sessions and support frontline workers using our AI tool, Magic Notes.
- Company: Join Beam, a fast-growing company making a real social impact with innovative technology.
- Benefits: Enjoy competitive salary, generous holiday, remote work options, and personal development budgets.
- Other info: Work in a vibrant Shoreditch office with a supportive team and excellent career growth opportunities.
- Why this job: Make a difference by empowering practitioners with technology that simplifies their work.
- Qualifications: Experience in training, strong communication skills, and a passion for technology.
The predicted salary is between 30000 - 42000 £ per year.
At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You’ll be part of a high-performance culture where you’ll make a huge impact, rapidly progress your career, and truly enjoy your work.
We’re looking for an energetic and empathetic User Enablement Specialist to help frontline workers across the UK get the most out of Magic Notes, our AI tool built by and for people on the frontline.
You’ll be:
- Delivering engaging training sessions: Lead live and online sessions that are clear, practical and inspiring. You’ll help users feel confident using Magic Notes and bring energy to every session.
- Training on the road: Travel across the UK to deliver in-person training and support local teams as they get started with Magic Notes.
- Providing ongoing support: Be a trusted point of contact for users after training, answering questions, solving small issues and making sure every user feels supported.
- Building helpful resources: Work with our Support teams to improve guides, videos and resources based on user needs and feedback.
- Collaborating to improve Magic Notes: Share insights with Product, Engineering and Customer Success teams to help us make the product even better.
You have:
- Training experience: You’ve been a trainer or facilitator, and you know how to hold a room and adapt your delivery to different audiences.
- High energy and engagement: You bring warmth, enthusiasm and clarity to every session, keeping people interested and motivated.
- The ability to deliver repeat sessions with energy: You know how to keep delivery fresh and engaging for each new or repeated group.
- Empathy and understanding: You can connect with frontline workers and understand their challenges, making technology feel accessible and relevant.
- Clear communication: You’re confident in presenting and explaining complex ideas simply, both in person and in writing.
- Strong organisation and adaptability: You manage time well, handle change smoothly and stay calm under pressure.
- An interest in technology: You’re curious about innovation and enjoy helping others get comfortable using new tools.
- Bonus: You can speak another European language, with a strong interest in Italian or Dutch!
About Beam: Our team of 200+ embraces a hybrid working approach, enjoying 2-3 days of vibrant collaboration in our beautiful Shoreditch co-working space. We’ve picked up an armful of awards for our work, including one from our former Queen. We’re also proud to be backed by some of the world’s leading tech investors and entrepreneurs.
Perks include generous EMI-qualifying share options, access to therapy, coaching, classes & content, generous holiday, remote work options, healthcare cover, enhanced parental leave, and more.
Start your journey to a more impactful career today. We’re excited to hear from you.
Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success.
User Enablement Specialist employer: Beam Up Ltd
At Beam, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation in our stunning Shoreditch co-working space. With a strong focus on employee growth, we provide top-tier coaching, personal development budgets, and competitive salaries, ensuring that our team members thrive while making a meaningful impact in the healthcare sector. Join us to be part of a high-performance culture where your contributions are valued, and you can drive positive change alongside a talented team dedicated to solving the world's toughest social problems.
StudySmarter Expert Advice🤫
We think this is how you could land User Enablement Specialist
✨Tip Number 1
Get to know Beam and its mission! Research the company’s values and recent projects, especially around Magic Notes. This will help you connect your skills to their goals during interviews.
✨Tip Number 2
Practice your training delivery! Since you'll be leading sessions, rehearse how you’d explain complex ideas simply. Maybe even record yourself to see where you can improve your energy and engagement.
✨Tip Number 3
Network with current employees! Reach out on LinkedIn or through mutual connections to get insights about the team culture and what they value in a User Enablement Specialist.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Beam team.
We think you need these skills to ace User Enablement Specialist
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about helping frontline workers and making a difference with Magic Notes.
Tailor Your Experience:Make sure to highlight any relevant training or facilitation experience you've got. We love seeing how you've engaged different audiences and made complex ideas easy to understand!
Be Yourself:Don’t be afraid to let your personality come through in your writing. We’re looking for someone who brings energy and warmth, so show us who you are and why you’d be a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get you on the path to joining our amazing team at Beam!
How to prepare for a job interview at Beam Up Ltd
✨Know Your Stuff
Before the interview, make sure you understand Magic Notes inside and out. Familiarise yourself with its features and how it benefits frontline workers. This will help you answer questions confidently and show your genuine interest in the product.
✨Show Your Energy
As a User Enablement Specialist, your enthusiasm is key! Practice conveying your energy and passion during mock interviews. Use engaging body language and a lively tone to demonstrate how you would lead training sessions and keep users motivated.
✨Empathy is Essential
Prepare to discuss how you connect with users on a personal level. Think of examples where you've successfully supported others, especially in challenging situations. This will highlight your ability to understand and address the needs of frontline workers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about Beam’s culture, team dynamics, and future plans for Magic Notes. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
