At Suntory Global Spirits, we craft spirits of the highest quality and deliver brilliant experiences to people around the world. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. As the Global Director of Commercial & Prestige Capabilities, you are the architect of people capability across the global commercial and prestige organization. You design, implement, and govern the Commercial Excellence Academy and Founder's Prestige Academy, identify critical skill gaps, and drive the talent and learning agenda that will enable Suntory Global Spirits to build a world-class commercial organization. Lead development of the People Capability Strategic Plan by designing and implementing the Commercial Excellence Academy, the Founder's Prestige Academy, and enabling deployment of associated MBC learning programs. ~ Design governance frameworks, competency models, and training curricula to enhance sales, MDC and commercial excellence across regions and markets. ~ Drive change management initiatives to ensure seamless adoption of new tools, processes, and methodologies across the commercial organization. ~ Partner with Commercial IT to develop the relevant digital tools to enable the capability agenda. ~ Support facilitation of The Founder's Prestige and Commercial Excellence Academy when required. ~ Recognize critical commercial and prestige skill gaps within Commercial, MDC, and Prestige teams to guide global capability roadmap and initiatives in partnership with regions and markets ~ Conduct regular competency assessments to inform the Global Learning & Development agenda and prioritize training investment. ~ Partner with HR/L&D on the capability agenda, change management, and commercial talent pathways. Bring Gemba insights, learnings and case studies from the external industry and associated categories, especially Luxury brands and FMCG beer, to inspire and educate our teams Commercial Capabilities Community ~ Manage the Global Commercial Capabilities Community, connecting capability leads across regions and markets to enable consistent deployment, shared ~ Build and maintain a repository of best practices, playbooks, and training materials to support continuous organizational learning. Manager Commercial Operations on the ComEx Summit content and capability-building agenda. ~ Drive global knowledge-sharing initiatives and community building for Commercial Excellence, Advocacy and Prestige teams. ~ Champion the 'Yatte Minahare' spirit within the capabilities agenda — bold ambition in skill-building. Key Performance Indicators (KPIs) ~ Commercial Excellence Academy and Prestige Academy program completion rates and satisfaction scores. ~ Commercial Capabilities Community engagement metrics. ~ 10+ years of experience in Commercial Excellence, Capability Development, or L&D roles within FMCG or Spirits industries, including Prestige brands ~ Proven track record of designing and implementing large-scale commercial capability frameworks and training programs. Deep expertise in competency modelling, curriculum design, and commercial training delivery. ~ Familiarity with digital learning platforms and commercial tools (Power BI, NorthStar).Experienced in managing and inspiring communities of practice across global, matrixed organizations. Languages ~ Business-fluent English required. Additional languages a strong advantage. Additional InformationWork Model: Global, Hybrid (flexible based on business needs).Travel: Regular travel for capability workshops, Academy launches, HR/L&D collaborations, Regional ComEx connects, and ComEx Summit. While relocation, immigration, and/or tax compliance support are not guaranteed, we may offer assistance to successful candidates depending on factors such as role requirements in accordance with company guidelines. Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law.
Commercial Sales Manager in London employer: Beam Suntory
At Suntory Global Spirits, we pride ourselves on fostering a vibrant and inclusive work culture where every employee is treated like family. As a Tour Guide and Events Supervisor at our Sipsmith Distillery in London, you'll not only have the chance to deliver exceptional visitor experiences but also enjoy numerous opportunities for personal and professional growth within a passionate team. With a commitment to innovation and excellence, we ensure that our employees thrive in an environment that values their unique contributions and supports their career aspirations.
