At a Glance
- Tasks: Host and design unforgettable experiences for trade, media, and VIP guests on Islay.
- Company: Join Suntory Global Spirits, a leader in the whisky industry with a commitment to diversity.
- Benefits: Enjoy flexible working hours, travel opportunities, and a vibrant team culture.
- Other info: Must be 25+ with a driving license; travel required 10-20%.
- Why this job: Be an ambassador for iconic brands while creating memorable experiences in a stunning location.
- Qualifications: Experience in event planning, storytelling, and knowledge of whisky is essential.
The predicted salary is between 30000 - 42000 £ per year.
What makes this a great opportunity?
Working flexibly according to fast-moving priorities across our Brand Homes on Islay: Bowmore, Laphroaig, and the Bowmore Cottages and The Harbour Inn. This role is based at our Islay office within The Harbour Inn in Bowmore.
The post holder will be responsible for the administration, development, coordination, and delivery of Trade, Media & VIP tours and itineraries, as well as delivering Brand Experiences, Immersions, and Training.
The role involves hosting our guests and clients during their stay on Islay, working closely with the Brand Experience team, and acting as an ambassador for our brands and Islay.
Role Responsibilities
- Design and host trade and VIP visits, itineraries, and experiences
- Develop lasting relationships with customers and VIPs
- Collaborate with Brand Home Managers to create inspiring experiences
- Promote experiences via social media and other channels
- Manage experience suppliers, trade visitor networks, and private clients
- Drive company vehicles as part of experiences (Driving license required; minimum age 25)
Key Skills and Competencies
- Basic proficiency in software such as email, Excel, and PowerPoint
- Ability to create and deliver innovative experiences
- Stakeholder management skills
- Strong storytelling ability with gravitas
- Previous experience in the whisky industry
- Ability to multitask effectively
- Proven experience in event planning and execution
Key Behaviours
- Friendly, charismatic, and pragmatic
- Creative and resourceful
- Calm and professional under pressure
- Diligent with attention to detail
- Team player capable of working across multiple teams
Key Relationships
- Reporting to the Brand Experience Manager
- Brand Experience team
- Islay Brand Home Managers
- Brand House Marketing
- Private Client Director
- Press, Trade, and VIP contacts
Qualifications
- Knowledge of Suntory Global Spirits brands and values
- Experience in creating and delivering trade and VIP experiences
- Experience with multicultural, trade-focused activities
- Willingness to travel 10-20%, mainly domestically, with some international travel possible
Suntory Global Spirits values diversity and is committed to equal employment opportunities. Our decisions are based on skills and experience, regardless of personal characteristics.
#J-18808-LjbffrIslay Brand Experience Ambassador Islay Brand Experience Ambassador Bowmore, Islay, SCT, GB Aug[...] employer: Beam Suntory
Suntory Global Spirits is an exceptional employer, offering a vibrant work culture on the picturesque Islay, where you can immerse yourself in the rich heritage of whisky. As an Islay Brand Experience Ambassador, you'll enjoy flexible working arrangements, opportunities for personal growth, and the chance to create memorable experiences for guests while collaborating with a passionate team. With a commitment to diversity and equal opportunities, Suntory fosters an inclusive environment that values your skills and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Islay Brand Experience Ambassador Islay Brand Experience Ambassador Bowmore, Islay, SCT, GB Aug[...]
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Beam Suntory. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Beam Suntory
Don't be shy about reaching out to Beam Suntory directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Islay Brand Experience Ambassador Islay Brand Experience Ambassador Bowmore, Islay, SCT, GB Aug[...]
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Beam Suntory and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Beam Suntory
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
