Caseworker

At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. And we’re growing fast. It’s not easy. Nothing worth doing ever is. But we take care of everyone who works here, from coaching and personal budgets to competitive pay. You’ll be joining a company that’s having a huge positive impact, with a high-performance culture where you can grow our business, enjoy your career and rapidly progress.

About the role

We’re looking for a Caseworker to transform the lives of disadvantaged people by supporting them into stable jobs and homes. You’ll be joining a team of values-driven and creative caseworkers while being individually responsible for supporting a caseload of people referred to Beam - our “members”. After an immersive training period, you’ll help our members to picture a brighter future before guiding them through concrete steps to achieve their goals. That means everything from teaching critical skills - like CV writing or house hunting - to coaching and developing vital levels of self-confidence.

As a Caseworker at Beam, you will have the opportunity to support people into independence - this could be through securing a stable job, home or by helping them build on critical skills like IT, self-confidence and more. Casework generally involves supporting people into a job or a home - sometimes both! - and you may find yourself transitioning between these two vital roles, all the while leveraging your strengths and building innovative solutions to better support our members every step of the way.

• Crafting personalised action plans - to support people into stable homes and jobs.
• Supporting vulnerable individuals - using our AI-powered caseworker technology and your excellent caseworker skills to empower members to reach their goals.
• Working towards targets - ensuring measurable progress and impact in the lives of our members through job starts, secured homes and more.
• Harnessing technology to amplify your impact - you’ll learn to harness platforms like G-Suite and AI tools to increase efficiencies and ultimately better support your members.
• Running remote and in-person meetings - you’ll often be supporting your members in-person which might require some travel (up to several times per week).
• Wearing your problem-solving hat - the people we support have unique barriers and you’ll regularly research and find creative ways to overcome them and hunt down the best opportunities for progression.

You are

• Compassionate - you’ll need to be equipped with strong listening skills, genuine compassion and a super positive attitude to support members navigating very challenging times.
• Confident and have strong communication skills - you’ll set boundaries and clearly communicate with a diverse group of people, from members and landlords to internal stakeholders and our government partners.
• Adaptable and resilient - you’re someone who’s energised by ever-changing and fast-paced environments.
• An ‘ideas person’ - changing lives is not easy, and you’re someone who loves hard challenge driven to find new and better ways of doing things.
• Experienced multitasker - you’ll need to be comfortable managing numerous cases simultaneously, ensuring progress for each individual.
• Respect for data-driven decision-making - alongside your humanity, you’ll appreciate the importance of acting on data.

Our benefits

• Salary range of £29-36k London-based, or £27-33k remote-based (dependent on experience).
• Generous EMI-qualifying share options.
• Access to therapy, coaching, classes & content - powered by Oliva.
• 1:1 workplace coaching with More Happi.
• Your own financial well-being coach, through Bippit.
• Generous Holiday - 25 days + 3 additional days over the Christmas period + bank holidays.
• Work remotely up to 6 weeks a year.
• Eligible for 6 weeks sabbatical after 3 years in service.
• Nursery scheme through Gogeta.
• Healthcare cover through Benenden Health.
• Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks.
• £200 WellBeam budget for activities enhancing wellbeing and professional development.
• Regular team talks from leading UK tech entrepreneurs.
• Annual membership to Shoreditch Exchange gym.
• Pension scheme where we contribute 3% of your salary and you contribute 5%.
• Free subscription to Calm meditation app.
• Discounted bike and accessories with Cyclescheme, and tech products with Techscheme.

Application process

We have a 4-stage interview process, giving you plenty of time to learn about Beam while we get to know you:

• 30-minute video call with a member of our team.
• Timed scenario-based tasks, giving you a better sense of the role.
• Role-play discussions with members of the team.
• Final interview with one of our Senior Leadership Team.

Please note: We have a 6-month wait period before you can re-apply for this role. Unfortunately, we are unable to provide visa sponsorship to candidates.

Feeling excited? Start your journey to a more impactful career today. We’re excited to hear from you!