At a Glance
- Tasks: Build strong relationships with key customers and drive commercial success.
- Company: Join a leading aerospace manufacturing company focused on growth and innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Collaborate with cross-functional teams and enjoy a fast-paced, rewarding atmosphere.
- Why this job: Make a real impact in the aerospace industry while developing your skills.
- Qualifications: Experience in engineering or manufacturing, strong communication, and customer-focused mindset.
The predicted salary is between 45000 - 55000 £ per year.
Working closely with the Head of Business Development, act as the primary commercial interface for designated key customer accounts, ensuring alignment with business objectives, maximising customer satisfaction, and securing profitable long-term relationships.
Operating within a fast-paced, precision-driven aerospace manufacturing environment, the role supports the company’s commercial growth strategy, working closely with senior stakeholders and cross-functional teams to ensure delivery excellence and customer satisfaction, operating under strict regulatory and quality requirements.
Key Accountabilities
- Act as the primary point of contact for assigned customer accounts, building strong, collaborative relationships aligned with both customer and company objectives.
- Support a range of commercial activities across key accounts, including proposals, quotations, pricing negotiations, and contract reviews.
- Monitor and manage contract performance, driving adherence to delivery schedules by working closely with internal teams and participating in regular planning sessions.
- Collaborate cross-functionally with operations, engineering, and supply chain teams to ensure on-time delivery and effective resolution of technical, contractual, and logistical challenges.
- Conduct regular orderbook reviews with customers to ensure the alignment of priorities, maintain visibility of future demand, and identify opportunities to add further value.
- Track and report on account performance metrics, including orderbook status and value, order intake, risks, opportunities, and customer satisfaction, providing clear insights and forecasts to senior management.
- Represent the voice of the customer internally, advocating for their needs while balancing wider business priorities.
- Host customers on site and attend customer locations for account reviews, orderbook alignment, and scoping of current and future work.
Experience and Capabilities
Essential:
- Strong understanding of engineering and/or manufacturing processes.
- Confident presenting and reporting to both peers and senior stakeholders.
- Experience working cross-functionally, able to take ownership of tasks and collaborate with technical teams in a fast-paced environment.
- Customer-focused mindset, with the ability to build and maintain open, effective communication channels.
- Clear and concise communication skills, both written and verbal, across multiple formats.
- Proficient in Microsoft Excel, Word and PowerPoint.
- Demonstrable capability to plan activities within a manufacturing environment.
Desirable:
- Understanding of aerospace industry commercial practices.
- Experience in account management, contract management and negotiation.
- Growth mindset, able to identify sales opportunities with current customer base.
Success Measures
- Achievement of revenue targets for key accounts.
- High customer satisfaction and retention scores.
- Successful contract negotiations and renewals.
- Accurate sales forecasts and contribution to business planning.
- Effective cross-functional collaboration and issue resolution.
Key Account Manager employer: Beagle Aircraft
As a Key Account Manager in our dynamic aerospace manufacturing environment, you will thrive in a culture that prioritises collaboration and innovation. We offer competitive benefits, a commitment to employee development, and the opportunity to work closely with senior stakeholders, ensuring your contributions directly impact our commercial growth strategy. Join us to be part of a team that values customer satisfaction and fosters long-term relationships in a fast-paced, precision-driven industry.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the aerospace industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might help you land that Key Account Manager role!
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their key accounts, recent projects, and challenges they face. This will not only impress your interviewers but also show that you're genuinely interested in contributing to their success.
✨Tip Number 3
Practice your pitch! Be ready to articulate how your experience aligns with the role. Highlight your customer-focused mindset and ability to collaborate cross-functionally. Remember, it’s all about showing how you can add value to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that job!
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Key Account Manager role. Highlight your experience in engineering and manufacturing processes, as well as any relevant account management skills. We want to see how you align with our business objectives!
Showcase Your Communication Skills:Since clear communication is key in this role, demonstrate your written and verbal skills in your application. Use concise language and structure your documents well. Remember, we’re looking for someone who can effectively communicate with both customers and internal teams.
Highlight Your Customer Focus:Emphasise your customer-focused mindset in your application. Share examples of how you've built strong relationships and ensured customer satisfaction in previous roles. We love candidates who can advocate for the customer while balancing business priorities!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Beagle Aircraft
✨Know Your Accounts
Before the interview, dive deep into the key accounts you'll be managing. Understand their business models, challenges, and how they align with the company's objectives. This will help you demonstrate your customer-focused mindset and show that you're ready to build strong relationships.
✨Showcase Your Cross-Functional Skills
Be prepared to discuss your experience working with different teams, like operations and engineering. Share specific examples of how you've collaborated to solve problems or improve processes. This will highlight your ability to thrive in a fast-paced environment and manage contract performance effectively.
✨Master the Metrics
Familiarise yourself with key performance metrics relevant to account management, such as order intake and customer satisfaction scores. Be ready to discuss how you've tracked and reported on these metrics in the past, as this will demonstrate your analytical skills and commitment to delivering excellence.
✨Prepare for Negotiation Scenarios
Since negotiation is a big part of the role, think of examples where you've successfully negotiated contracts or pricing. Practice articulating your approach and the outcomes. This will show that you have the experience needed to secure profitable long-term relationships.
