At a Glance
- Tasks: Manage key customer accounts, ensuring alignment with business objectives and maximising customer satisfaction.
- Company: Join a leading aerospace manufacturing firm focused on commercial growth and precision-driven operations.
- Benefits: Enjoy a full-time position with opportunities for professional growth and collaboration with senior stakeholders.
- Other info: Role involves collaboration with cross-functional teams to ensure delivery excellence.
- Why this job: Be the primary interface for key accounts in a fast-paced aerospace environment, driving customer success.
- Qualifications: Experience in aerospace industry standards, contract management, and account management is essential.
The predicted salary is between 50000 - 65000 £ per year.
Purpose
Working closely with the Chief Commercial Officer, act as the primary commercial interface for designated key customer accounts, ensuring alignment with business objectives, maximising customer satisfaction, and securing profitable long-term relationships.
Context
Operating within a fast-paced, precision-driven aerospace manufacturing environment. The role supports the company’s commercial growth strategy, working closely with senior stakeholders and cross-functional teams to ensure delivery excellence and customer satisfaction, operating under strict regulatory and quality requirements.
Key Accountabilities
- Serve as the main point of contact for allocated customer accounts, building trusted and strategic relationships that align with customer and company goals.
- Lead all commercial interactions with key accounts, including proposals, quotations, pricing negotiations, and contract renewals, ensuring profitability and compliance.
- Monitor and manage contract performance, ensuring adherence to delivery schedules, quality standards, and SLAs.
- Collaborate with cross-functional teams—including operations, engineering, and supply chain—to ensure on-time delivery and resolution of technical or logistical challenges.
- Conduct regular account reviews and business planning sessions with customers to understand future needs and identify areas for additional value creation.
- Track and report on account performance metrics such as revenue, margin, order intake, and customer satisfaction scores, providing insights and forecasts to senior management.
- Coordinate internal resources to support new product introduction (NPI), engineering changes, and ramp-up/ramp-down activities specific to customer programs.
- Represent the customer voice internally, advocating for their needs while balancing business priorities and constraints.
- Identify, evaluate, and pursue growth opportunities within existing accounts through upselling, cross-selling, and deepening customer integration.
- Ensure all account activities are documented and updated in CRM systems, maintaining data integrity and supporting business decision-making.
Experience and Capabilities
- Aerospace industry standards and commercial practices.
- Contract management and negotiation.
- Account management and customer relationship principles.
- Basic knowledge of engineering/manufacturing processes.
- CRM systems and commercial reporting tools.
Success Measures
- Achievement of revenue and profitability targets for key accounts.
- High customer satisfaction and retention scores.
- Successful contract negotiations and renewals.
- Accurate sales forecasts and contribution to business planning.
- Effective cross-functional collaboration and issue resolution.
National Account Manager - full time in Christchurch employer: Beagle Aircraft
This aerospace manufacturing company prioritises precision and compliance, offering a dynamic work environment. Employees benefit from engaging with senior stakeholders and contributing to strategic growth initiatives. Located in a fast-paced sector, the team focuses on delivering high-quality solutions to key customers.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Manager - full time in Christchurch
✨Join Aerospace Forums and Groups
Get involved in aerospace engineering forums and online communities, like the AIAA (American Institute of Aeronautics and Astronautics). It's a great way to meet industry peers and stay updated on job openings and trends in the field.
✨Attend Industry Conferences
Keep an eye on upcoming aerospace conferences and events where you can network with professionals and showcase your interest. Events like the Farnborough International Airshow are not just about flying machines; they're a goldmine for connections and potential job leads.
✨Spotlight Your Projects
Make sure to highlight any hands-on experience or projects on your portfolio that showcase your skills in aerospace engineering. Employers love seeing practical applications of theoretical knowledge. Show us what you've got!
✨Apply Directly on Company Websites
When you find companies you want to work for, head straight to their careers page to apply for full-time roles, like the one with Beagle Aircraft for a National Account Manager - full time. This often puts your application in front of the right people faster than just waiting for job boards!
We think you need these skills to ace National Account Manager - full time in Christchurch
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for the aerospace engineering role at Beagle Aircraft, make sure to highlight your technical expertise. Include specific software skills, like CAD tools or simulation software, and any relevant engineering projects you’ve worked on. This is your chance to really shine and showcase your engineering toolkit!
Don't Skip Your Projects!:Include a section in your CV dedicated to projects that demonstrate your problem-solving abilities in aerospace engineering. Whether it's a university project, an internship, or personal work, we love seeing how you’ve applied your skills in real-world scenarios. Make it clear what your role was and the impact of the project.
Show Your Passion in Your Cover Letter:At Beagle Aircraft, we're not just looking for skills – we want to know why you’re passionate about aerospace engineering. Use your cover letter to express what excites you about aviation technology and your career goals. Share any relevant experiences or inspirations that have led you to apply for this full-time position.
Tailor Your CV for Aerospace:Make sure your CV is specifically tailored to aerospace engineering. Focus on your education, any certifications, and your work experience, ensuring you highlight aspects that relate directly to the role. Don’t forget to mention any internships or apprenticeships that have given you hands-on experience.
How to prepare for a job interview at Beagle Aircraft
✨Brush Up on Your Technical Knowledge
Aerospace engineering is all about technical precision, so make sure you’re comfortable with key concepts like aerodynamics, propulsion, and materials science. We recommend going through any relevant coursework or projects you’ve worked on – these real-world examples can illustrate your understanding during the interview with Beagle Aircraft.
✨Showcase Your Projects with Confidence
Make sure to have a portfolio ready that details any significant projects you've worked on, whether it’s a group assignment or a personal endeavour. Be prepared to discuss the challenges you faced, the tools you used, like CAD software, and what you learned from the experience, as this will show your problem-solving skills in action.
✨Prepare for Technical Interviews
Expect some technical questions or even problem-solving exercises during your interview with Beagle Aircraft. Get familiar with design challenges or theoretical problems related to aerospace; this can range from calculating lift and drag forces to materials selection under stress. Practising these can help you feel more at ease when faced with tricky questions.
✨Emphasise Your Passion and Teamwork Skills
As a full-time candidate, it’s crucial to convey your passion for aerospace engineering and your ability to work in teams. Highlight any group projects or internships you've done, focusing on how you collaborated with others to achieve a goal. Companies like Beagle Aircraft love seeing candidates who not only have technical skills but also fit well within their team culture.
