Company Description
Beadnell Towers & Kitchen is an award-winning boutique hotel nestled in the picturesque coastal village of Beadnell, on the stunning Northumberland Coast. Set within a beautifully restored Grade II listed building, our hotel combines historic charm, contemporary luxury and exceptional hospitality.
Proudly recognised with a MICHELIN Key for two consecutive years (2025 and 2026), Beadnell Towers has also been named among The Sunday Times' Top 100 Hotels to Stay in the UK, ranked 6th in The Times' Best 30 Seaside Hotels in the UK, and recognised by Tripadvisor among the top 10% of hotels worldwide.
Our Kitchen has also received recognition from the Good Food Guide, celebrating our passion for quality food and locally sourced ingredients.
At Beadnell Towers, we pride ourselves on delivering memorable guest experiences, creating a welcoming atmosphere and maintaining the highest standards of service. We are a passionate team with a genuine love for hospitality, and we're always looking for enthusiastic people who share our commitment to making every stay special.
Pay: Up to £50,000.00 per year depending on experience
Job Description
Northumberland | Full-Time, Permanent
Are you an experienced hospitality leader with a proven track record of managing luxury hotels?
We are seeking an ambitious, commercially driven and highly experienced General Manager to lead a prestigious 5-star, Michelin Key boutique hotel in Northumberland.
This is an exciting opportunity for an established hotel leader to take full ownership of a high-end operation, driving exceptional standards, team performance and commercial success.
We are looking for someone with a passion for luxury hospitality, an exceptional eye for detail and the ability to deliver outstanding guest experiences.
The Role
As General Manager, you will take full responsibility for the day-to-day running and overall performance of the hotel, restaurant and bar. You will lead all departments, maximise profitability and ensure the highest standards of service, presentation and guest satisfaction.
Key Responsibilities
- Take full responsibility for the overall management of the hotel, restaurant and bar.
- Lead, motivate and develop teams, creating a culture of excellence and accountability.
- Maintain a visible, hands-on presence, setting the standard for exceptional guest service.
- Drive commercial performance, revenue growth and profitability across all departments.
- Manage budgets, labour costs, stock control, GP and key performance indicators.
- Ensure consistently high standards of service, cleanliness and presentation.
- Implement and improve operational procedures and departmental standards.
- Oversee recruitment, training, staff development and performance management.
- Manage guest feedback, complaints and online reputation.
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General Manager in Newcastle upon Tyne employer: Beadnell Towers Hotel
Join our award-winning luxury seaside hotel on the stunning Northumberland coast, where we pride ourselves on a vibrant work culture that fosters creativity and teamwork. As a Senior Sous Chef, you'll not only lead and inspire a talented kitchen brigade but also enjoy competitive pay, a generous bonus scheme, and opportunities for career development in a supportive environment. With on-site accommodation and a commitment to employee well-being, this is an exceptional opportunity to thrive in a picturesque location while delivering culinary excellence.
