Head of Commercial Sales Shoreditch, London, UK

We're looking for an amazing Head of Commercial to help take our sales, marketing, and partnerships to the next level. At Beacon, we’re a growing technology startup building the best nonprofit-focused CRM in the world. We passionately believe in the power of technology to make a difference.

Chris and David, both software engineers, founded Beacon in 2017 to build a new kind of charity CRM using the latest technology and design principles. Now hundreds of innovative charities around the world trust Beacon to run their core technology infrastructure. You can see a quick demo of our product and find out more about our features.

We have doing good at the core of our mission, but we’re also profitable, owned by the founders, and our goals are for long term sustainable growth - not making a quick buck for venture capitalists. You’ll be playing a crucial role at an exciting point in our journey. Beacon is doing well - we’ve reached product market fit and are transitioning from start-up to scale-up. We have 1,000+ customers, and there’s a window of opportunity in the next few years to become the de-facto CRM of choice for charities. Your focus will be both strategic and operational - getting us to £10m ARR (and beyond), scaling our commercial team (sales, marketing, and partnerships) to realise this potential.

Responsibilities

• Work closely with the CEO to set achievable sales & marketing strategies that align with overall business goals.
• Take ultimate responsibility for the tactics, activities, and performance of the sales, marketing, and partnerships teams, meeting targets by motivating and managing them effectively.
• Manage the reorganisation of the commercial team as we scale. Fully own hiring, training, and progression.
• Provide mentorship and guidance to sales reps and managers to help them be successful and grow in their roles.
• Work closely with our Revenue Operations Manager on process, targets, forecasting, and team capacity planning.
• Create and manage sales commission structures that are fair, auditable, and maintainable.
• Work with our Partnerships Manager to grow our partner community, ensuring both partners and Beacon succeed together.
• Work with our Marketing Manager to ensure successful ongoing marketing activities and campaigns that complement the broader commercial strategy.
• Ensure that customers have a fantastic buying experience, and a smooth handover to the Customer Success team.

Requirements

• At least 8 years in sales & marketing leadership roles at a B2B technology company, such as Head of Sales, VP Sales, Chief Commercial/Revenue Officer, VP Marketing. Ideally, you’ll have built or scaled a sales team yourself.
• A deep understanding of CRM software, and the critical role it plays in different kinds of organisations.
• Absolutely superb communication skills. You need to be able to communicate effectively across all of Beacon’s internal teams, including the founders, product, customer success managers, and the engineering teams. You’ll also need to be charming and friendly with external parties such as Beacon customers and partners.

Our customers are all charities - you’ll get to build your career whilst having a genuinely positive impact on the world.

We’ll give you 6 weeks (24 days) of holiday every year, plus bank holidays, and a 6 week fully paid sabbatical every 5 years. Taking time off is important. And we really mean it: We’ll pay you a £60 bonus for every day of holiday you take. We have a banded salary system so that everyone is paid the same for doing the same job, and compensation growth within the organisation is clear. Guaranteed pay rise to adjust for inflation every 12 months.

Beacon is climate positive (beyond carbon neutral), so your employment won’t hurt the planet. A proper pension - we’ll match 150% of your pension contributions (up to 10%). Private health insurance with routine dental & optical cover. Modern parental leave policy (12 weeks at full pay, and it’s the same for everyone, regardless of gender or circumstances). Cycle to work scheme.

Working together

As a team we prefer to be together in our office (4-6 New Inn Broadway, London, EC2A 3PR) and we’d want you to join us - so this is not a remote role. We offer flexible working hours and while your usual place of work will be with us in the office, you can work from home when you need to. If you don’t live in London but would be happy to relocate, we can pay up to £4,000 (tax free) to help with your relocation costs.

We passionately believe in doing our part to address the tech sector's diversity problem. We believe that in building diversity we build strength. We encourage everyone with the required skills to apply, we consider building a diverse and representative team to be critical to our success, and we actively pursue building a more diverse team.

We have a banded salary system to ensure that nobody is paid differently for the same role. Salaries across the organisation, including executive pay, are entirely transparent. Our parental leave policy provides for 12 weeks of full pay, and can be taken by any parent, regardless of their new parenting circumstances. We are actively working to demonstrate our commitment to our values.