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- Tasks: Assist with admin and customer service tasks at Beacon Academy.
- Company: Join Beacon Academy, a supportive environment focused on education and student welfare.
- Benefits: Gain hands-on experience while working in a dynamic team setting.
- Why this job: Perfect for those looking to develop skills in administration and customer service.
- Qualifications: Five GCSEs including English and Maths or equivalent required.
- Other info: Must have a satisfactory Enhanced DBS disclosure to work with young people.
As an apprentice at Beacon Academy, you will play a key role in assisting their teams with a range of administrative and customer service tasks. This is an excellent opportunity to gain hands-on experience in a supportive environment while contributing to the smooth running of the academy., + Business Admin Apprentice: Focus on administrative tasks, office support, and management systems.
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Customer Service Apprentice: Focus on customer care, stakeholder communication, and phone support.
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Assist with administrative duties as directed by the Officer Manager.
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Provide front-line contact duties, including telephone support, and liaising with stakeholders and partners.
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Assist in updating and maintaining records on the Academy’s Management Information System.
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Maintain filing systems and sort/distribute internal and outgoing mail.
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Assist with photocopying and other administrative tasks to support an effective office environment.
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Support in preparing meeting documents, arranging rooms, and managing catering requirements.
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Assist with daily ordering and system tasks.
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Excellent communication and interpersonal skills.
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Confident telephone manner and ability to liaise with internal and external stakeholders.
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Strong organisational skills with the ability to prioritise tasks effectively.
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Proficiency in Microsoft Office applications.
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Ability to work independently and as part of a team.
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Smart in appearance and punctual.
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Methodical, diligent, and detail-oriented.
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A commitment to safeguarding and promoting welfare for all students.
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Satisfactory Enhanced DBS disclosure to work in an environment dealing with young people.
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Five GCSE passes, including English and Maths (grade A*- C) or a Level 2 qualification/equivalent.
Business Admin/Customer Service Apprentice employer: Beacon
Contact Detail:
Beacon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Admin/Customer Service Apprentice
✨Tip Number 1
Familiarize yourself with the specific administrative and customer service tasks mentioned in the job description. This will help you understand what skills to highlight during your interview and how you can contribute effectively to the team.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since a confident telephone manner is crucial for this role, consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Showcase your organizational skills by preparing examples of how you've managed tasks or projects in the past. Being able to discuss your ability to prioritize effectively will set you apart from other candidates.
✨Tip Number 4
Research Beacon Academy and its values. Understanding their commitment to safeguarding and promoting welfare for students will allow you to align your answers with their mission during the interview process.
We think you need these skills to ace Business Admin/Customer Service Apprentice
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Business Admin/Customer Service Apprentice position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Skills: In your CV and cover letter, emphasize your communication skills, organizational abilities, and proficiency in Microsoft Office. Provide specific examples of how you've demonstrated these skills in previous experiences.
Craft a Strong Cover Letter: Write a personalized cover letter that explains why you're interested in the apprenticeship at Beacon Academy. Mention your commitment to supporting students and your enthusiasm for working in a team-oriented environment.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Beacon
✨Show Your Communication Skills
Since the role involves customer care and stakeholder communication, be prepared to demonstrate your excellent communication skills. Practice answering questions clearly and confidently, and think of examples where you've successfully communicated in previous roles or experiences.
✨Highlight Your Organisational Abilities
The job requires strong organisational skills. Be ready to discuss how you prioritize tasks and manage your time effectively. You could share specific instances where your organisational skills made a difference in a project or task.
✨Familiarize Yourself with Microsoft Office
Proficiency in Microsoft Office applications is essential for this position. Brush up on your skills in Word, Excel, and PowerPoint, and be prepared to discuss how you've used these tools in past experiences or projects.
✨Demonstrate Your Commitment to Safeguarding
Since the role involves working with young people, it's important to show your commitment to safeguarding and promoting welfare. Be ready to talk about why this is important to you and any relevant experiences you have that demonstrate this commitment.
