Pharmacist Team Co-ordinator and Dispenser (Trainee) in Plymouth

Pharmacist Team Co-ordinator and Dispenser (Trainee)

An exciting opportunity hasarisen for an interesting and varied dual role to work supporting our PharmacistTeam to co-ordinate their workload, in partnership with another PharmacistTeam co-ordinator, and as a (Trainee) Dispenser based at our Wotter Branchdispensary.

The Dispensary role is to prepare and dispense prescriptions and miscellaneous over-the-counter medicines/appliances, assist with stock control, ordering and re-stocking of the dispensary, as well as to project a positive and friendly image to dispensary patients and other visitors, deal with queries and provide effective advice to patients relating to medications, lifestyle, and ailments within the scope of your capability, all in a professional, courteous, and efficient way. Training will be offered for the right candidate. This part of the role requires lone working at times.

As Pharmacist Team Co-ordinator you will support managing the workload our Pharmacist Team, consisting of Pharmacists, who undertake medication reviews, medication requests and chronic disease management and Pharmacy Technicians, who manage medication changes and blood pressure monitoring. This will include booking patient appointments, rota management, clinic organisation as well as conduct and provide support for clinical reports and audits. This is a fast paced role and the successful candidate will need to be able to adapt to the varying demands of the role.

Main duties of the job

The role is 16 hours per week across 3 days, Monday and Tuesday as Pharmacist Team Co-ordinator 8.30am to 1.45pm at Plympton Health Centre and Thursday as (Trainee) Dispenser 8am to 3pm at Wotter Medical Practice.

The successfully candidate must be driven, able to work on their own and adapt to daily challenging and changing demands. The Co-ordinator part of the role is to support our Pharmacist Team with rota and work management, conduct clinical audits/reports and support with medication related projects.

In addition, the successful candidate must hold relevant dispensing qualification to NVQ2 or be willing to train to achieve this. Training will be provided and the external components fully funded.

Once qualified the candidate will need a good understanding of stock control and record keeping, to ensure sensible ordering with a twice a year stock take. The role works alongside the wider practice to ensure personal administered items are stocked to a suitable level.

The successful candidate will have

• High degree of organisation and an effective time manager
• Previous experience working in a GP practice or equivalent
• Good working knowledge and experience of using SystmOne or equivalent
• Good computer skills including good knowledge of databases and record keeping, Microsoft Word and Excel.
• Ability to work without direct supervision and determine own workload priorities.

About us

Beacon Medical Group Practice is a single practice, Primary Care Network (PCN), providing care to 43,000 patients across Plympton and the South Hams. We are a team of Partners, Salaried GPs, Paramedics, Clinical Pharmacists, Pharmacy Technicians, Practice and specialist Nurses, HCAs, Phlebotomists, First Contact Physios, Social Prescribers, Advanced Clinical Practitioners, Clinical Practitioners and Administrative support staff. Our mission is to give all our patients the right care, at the right time, in the right place. We are a forward thinking partnership always looking for opportunities to improve services for our patients. We have a good reputation for delivering good healthcare, leading at scale and innovating primary care services. This is a really exciting time to be joining us as we diversify our teams, our partnership and services.

If you join our team; you will receive support, opportunities to grow in your role, training, and work with colleagues who care about you.

Job responsibilities

Responsibilities:

The post holder will be part of the wider Beacon Medical Group team and will:

Generic

• Work effectively alongside other teams and develop positive working relationships with colleagues and external stakeholders
• Promote a positive working environment
• Be responsible for your own continuing self-development, undertaking training as appropriate or required.
• Undertake other duties appropriate to the grading of the post as required.
• Be able to work flexible hours.
• Deal with complex and sensitive issues to ensure all duties are carried out within the Groups guidelines and policies
• To maintain a thorough knowledge of all the organisations policies and procedures and work in accordance with written protocols
• Ensure annual requirements such as DSQS are planned in and completed by appropriate deadlines as directed by the Operations Lead and/or Pharmacy Team Lead
• To undertake other duties appropriate to the grading of the post as required.
• As part of the role the post-holder will have to work closely with Practice & Pharmacy Team in a professional manner to nurture a spirit of collaborative team working
• The Care Coordinator role is seen as a critical and evolving post to support the delivery of Enhanced Health within the PCN
• The duties and responsibilities to be undertaken by the Pharmacy Team Co-Ordinator may include any or all of the following (See attached Job Description).
• Duties may be varied from time to time under the direction of the Operations Lead or Pharmacy Team Lead, dependant on the current and evolving workload and staffing levels.

Dispenser (Trainee)

• (Undertake training with the aim of completing an NVQ Level 2 in Dispensing)
• Project a positive and friendly image to dispensary patients and other visitors
• Deal with queries in a professional, courteous, and efficient way.
• Deliver a safe and viable dispensary service
• Prepare and dispense prescriptions and miscellaneous over-the-counter medicines/appliances
• Assist with stock control, ordering and re-stocking of the dispensary.
• Provide effective advice to patients relating to medications and lifestyle within the scope of their capability.
• Work independently, following the Groups processes and safe working practices.
• Be able to work flexible hours and work alone in line with the Groups lone working policy.

Pharmacist Team Co-ordinator (9.5 hours p.w) – £12.48

Trainee Dispenser (6.5 hours) – £13.42

Contracted hours

1 x 16hr pw (Split Pharmacist Team Co-ordinator 9.5 hours and (Trainee) Dispenser 6.5 hours)

Permanent or temporary

Permanent

Working Pattern

16 HOURS OVER 3 DAYS

Wednesday – day off

Friday day off

Note: Please refer to the attached Job Description for the full information and breakdown on the roles.

Person Specification

Qualifications

• Evidence of a good general standard of education
• Relevant dispensing qualification to NVQ2 (or equivalent)
• (Trainee) willingness to undertake relevant dispensing qualification to NVQ2
• NVQ Administration level 3 or equivalent level of experience
• Evidence of continued professional development

Experience

• Experience in customer service
• Experience of confidentiality and data protection awareness
• High degree of organisation and an effective time manager
• Completing audits
• Handling Stock and making adequate controls
• Ability to provide guidance on administration of medication to patients.
• Be able to work with limited supervision.
• Understanding of databases, coding and extraction of data for reporting purposes
• Patient/customer service related training/ previous role
• Up-to date knowledge of services and health resources in the local area
• Good working knowledge and experience of using SystemOne
• Previous experience of working in a dispensary or pharmacy
• Experience of monitoring stock levels, usage tracking and reordering systems
• Understanding of prescription claim process

Skills

• Effective communication and interpersonal skills (Tasks and Oral)
• Good level of computer literacy including knowledge of databases
• use of O365
• Ability to deal with sensitive issues
• Confidence and ability to follow practice protocol in an emergency situation
• Able to work well as part of a team
• Flexible approach to work
• Evidence of problem solving and improving processes
• Confidence in ability to understand practice policy and protocols.
• Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
• Demonstrable experience of using SystmOne; ability to maintain the appointments system and make changes when appropriate

Other

• The ability to travel between sites during the normal working day, some of which are in remote areas and not reliably served by public transport.
• Full driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£12.48 an hour Pay rate for Trainee Dispenser is £13.42 ph