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For Companies At a Glance
- Tasks: Support patients with queries, manage appointments, and coordinate with the healthcare team.
- Company: A caring healthcare provider in Plymouth focused on patient experience.
- Benefits: Flexible working hours, professional development, and a supportive team environment.
- Why this job: Make a difference in patients' lives while developing your skills in healthcare.
- Qualifications: Strong communication skills and customer service experience required.
- Other info: Join a positive team dedicated to enhancing patient care.
The predicted salary is between 24000 - 36000 £ per year.
A healthcare provider in Plymouth is seeking two Patient Advisors to support patients with their medical queries and ensure proper care direction. The role involves:
- Greeting patients
- Coordinating communication with the health care team
- Managing appointments and inquiries
Strong communication skills and customer service experience are essential. Join a supportive team with opportunities for professional development and flexible working patterns. Position available for varying hours on selected weekdays, fostering a positive patient experience.
Patient Concierge & Front Desk Coordinator in Plymouth employer: Beacon Medical Group
Contact Detail:
Beacon Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Concierge & Front Desk Coordinator in Plymouth
✨Tip Number 1
Make sure to research the healthcare provider before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with patients and the healthcare team, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 3
Don’t forget to showcase your customer service experience during interviews. Share specific examples of how you've handled difficult situations or improved patient experiences in the past.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining our supportive team.
We think you need these skills to ace Patient Concierge & Front Desk Coordinator in Plymouth
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for the Patient Concierge role, make sure to highlight your experience in customer service. Use clear and friendly language in your application to reflect how you’d interact with patients.
Tailor Your Application: Don’t just send a generic application! Take a moment to customise your CV and cover letter to match the job description. Mention specific experiences that relate to greeting patients and managing inquiries.
Be Professional Yet Approachable: We want to see your personality shine through! While maintaining professionalism, let your friendly side come out in your writing. This will show us you’re a great fit for fostering positive patient experiences.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Beacon Medical Group
✨Know Your Stuff
Familiarise yourself with the healthcare provider's services and values. Understanding their approach to patient care will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated with patients or clients in the past. Think about times when you resolved issues or provided excellent customer service.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like a difficult patient or a scheduling conflict. Practise your responses to these scenarios to demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and helps you gauge if the workplace culture aligns with your values. Consider asking about team dynamics or opportunities for professional development.
