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- Tasks: Schedule maintenance jobs and provide top-notch customer service to residents and contractors.
- Company: Join a successful team known for exceeding resident expectations.
- Benefits: Gain valuable experience, professional growth, and a supportive work environment.
- Why this job: Be part of a high-performing team and make a real difference in residents' lives.
- Qualifications: Strong organisational skills and a passion for teamwork.
- Other info: Entry-level contract position with potential for early closure due to high demand.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Maintenance Scheduler to join our highly motivated and successful Scheduling Team. Our team exceeds our residents' expectations time and time again, and this has been recognised in our annual resident satisfaction survey where we scored 95% this year. You will share our values, be a great team player, and be happy to use your own initiative and organisational skills to get the job done. You will have the opportunity to provide input and help shape the way you work, with opportunities for professional growth and development along the way.
Responsibilities:
- Answer phone calls from residents, trade operatives, contractors, Maintenance Inspectors, caretakers, and others.
- Book new jobs, deal with ongoing works, and arrange appointments.
- Deal with a variety of different types of queries.
- Provide high levels of customer service to everyone you deal with.
Please note this vacancy may close early if a high number of applications are received.
Maintenance Scheduler (12 months FTC) in Swansea employer: Beacon Cymru Group
Contact Detail:
Beacon Cymru Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Scheduler (12 months FTC) in Swansea
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common questions your way, especially those related to customer service and scheduling. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 3
Show off your organisational skills! When you get the chance to chat with potential employers, share examples of how you've successfully managed multiple tasks or projects. It’ll highlight your ability to handle the role's demands.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Maintenance Scheduler (12 months FTC) in Swansea
Some tips for your application 🫡
Show Your Organisational Skills: As a Maintenance Scheduler, your organisational skills are key! Make sure to highlight any relevant experience in your application that showcases how you manage tasks and schedules effectively.
Emphasise Teamwork: We love a great team player! In your written application, share examples of how you've worked collaboratively with others to achieve goals. This will show us you're a perfect fit for our Scheduling Team.
Customer Service is Key: Since you'll be dealing with residents and contractors, it's important to demonstrate your customer service skills. Include any experiences where you've gone above and beyond to help someone out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status!
How to prepare for a job interview at Beacon Cymru Group
✨Know Your Stuff
Make sure you understand the role of a Maintenance Scheduler inside out. Familiarise yourself with scheduling software, customer service principles, and the construction industry basics. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be ready to share examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills effectively.
✨Customer Service is Key
As you'll be dealing with residents and contractors, emphasise your commitment to providing excellent customer service. Prepare to discuss how you've handled difficult situations or queries in the past, showcasing your ability to remain calm and professional under pressure.
✨Be a Team Player
The Scheduling Team values collaboration, so be prepared to talk about your experience working in teams. Share instances where you've contributed to team success or supported colleagues, demonstrating that you can fit into their high-performing culture.
