Maintenance Scheduler in Swansea

Maintenance Scheduler in Swansea

Swansea Full-Time 28800 - 43200 £ / year (est.) No home office possible
Beacon Cymru Group Ltd

At a Glance

  • Tasks: Schedule maintenance jobs and provide top-notch customer service to residents and contractors.
  • Company: Join a successful team known for exceeding resident expectations.
  • Benefits: Opportunities for professional growth and development in a supportive environment.
  • Why this job: Be part of a dedicated team making a real difference in residents' lives.
  • Qualifications: Strong organisational skills and a passion for teamwork.
  • Other info: 1 permanent and 3 fixed-term contract positions available.

The predicted salary is between 28800 - 43200 £ per year.

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

We are looking for Maintenance Schedulers to join our highly motivated and successful Scheduling Team. Our team exceeds our residents' expectations time and time again, and this has been recognised in our annual resident satisfaction survey where we scored 95% this year.

It won’t surprise you to know that we set the bar high. You will share our values, be a great team player and be happy to use your own initiative and organisational skills to get the job done. You will have the opportunity to provide input and help shape the way you work, with opportunities for professional growth and development along the way.

You will work in a growing team of dedicated people answering phone calls from residents, trade operatives, contractors, Maintenance Inspectors, Caretakers, and others, primarily booking new jobs, dealing with ongoing works and arranging appointments as well as dealing with a variety of different types of queries. You will always provide high levels of customer service to everyone you deal with.

We currently have 1 permanent and 3 x 12 month FTC posts available.

Maintenance Scheduler in Swansea employer: Beacon Cymru Group Ltd

Join our dynamic Scheduling Team as a Maintenance Scheduler, where you'll be part of a supportive and high-performing environment that prioritises resident satisfaction, achieving an impressive 95% in our latest survey. We offer excellent opportunities for professional growth, a collaborative work culture, and the chance to make a real impact by shaping your role and contributing to our mission of delivering outstanding service.
Beacon Cymru Group Ltd

Contact Detail:

Beacon Cymru Group Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Maintenance Scheduler in Swansea

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on their values and mission. This way, you can show how you align with their goals and demonstrate that you're not just another candidate.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and skills related to scheduling and customer service.

✨Tip Number 3

Be ready to showcase your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks or resolved conflicts. This will highlight your ability to thrive in a busy environment like the one they have.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Maintenance Scheduler in Swansea

Organisational Skills
Customer Service
Teamwork
Initiative
Communication Skills
Problem-Solving Skills
Time Management
Adaptability

Some tips for your application 🫡

Read the Job Description Carefully: Before you start filling out the application, take a moment to really digest the job description. We want to see how your skills and experiences align with what we're looking for, so make sure you highlight those in your application!

Show Off Your Organisational Skills: As a Maintenance Scheduler, organisation is key! Use your application to demonstrate how you've successfully managed schedules or projects in the past. We love seeing examples of your initiative and how you get things done.

Keep It Professional but Personal: While we appreciate professionalism, we also want to get a sense of who you are. Don’t be afraid to let your personality shine through in your application. Share your passion for customer service and teamwork – it’s what we value here at StudySmarter!

Apply Through Our Website: Make sure you apply through our website to ensure your application gets the attention it deserves. It’s the best way for us to keep track of all applications and gives you the best chance to join our amazing team!

How to prepare for a job interview at Beacon Cymru Group Ltd

✨Know Your Stuff

Before the interview, make sure you understand the role of a Maintenance Scheduler inside out. Familiarise yourself with scheduling software, customer service principles, and the types of queries you might encounter. This will help you answer questions confidently and show that you're ready to hit the ground running.

✨Showcase Your Team Spirit

Since teamwork is key in this role, be prepared to share examples of how you've successfully collaborated with others in the past. Highlight your ability to communicate effectively with residents, contractors, and colleagues. This will demonstrate that you can fit right into their highly motivated team.

✨Demonstrate Your Organisational Skills

As a Maintenance Scheduler, organisation is crucial. Be ready to discuss how you prioritise tasks and manage your time effectively. You could even mention specific tools or methods you use to stay organised, which will show that you have the initiative and skills needed for the job.

✨Customer Service is Key

Since providing high levels of customer service is a big part of the role, think of examples where you've gone above and beyond for customers. Be prepared to explain how you handle difficult situations or complaints, as this will highlight your commitment to resident satisfaction and your problem-solving abilities.

Maintenance Scheduler in Swansea
Beacon Cymru Group Ltd
Location: Swansea

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