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- Tasks: Schedule maintenance jobs and manage queries while providing top-notch customer service.
- Company: Join a successful team with a 95% resident satisfaction score!
- Benefits: Permanent and FTC positions available, with opportunities for growth and development.
- Why this job: Be part of a motivated team that exceeds expectations and shapes the future of maintenance scheduling.
- Qualifications: Strong organisational skills and a passion for teamwork are essential.
- Other info: Dynamic work environment with a focus on professional development.
The predicted salary is between 30000 - 40000 £ per year.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
We are looking for Maintenance Schedulers to join our highly motivated and successful Scheduling Team. Our team exceeds our residents' expectations time and time again, and this has been recognised in our annual resident satisfaction survey where we scored 95% this year. It won’t surprise you to know that we set the bar high.
You will share our values, be a great team player and be happy to use your own initiative and organisational skills to get the job done. You will have the opportunity to provide input and help shape the way you work, with opportunity for professional growth and development along the way.
You will work in a growing team of dedicated people answering phone calls from residents, trade operatives, contractors, Maintenance Inspectors, Caretakers, and others, primarily booking new jobs, dealing with ongoing works and arranging appointments as well as dealing with a variety of different types of queries. You will always provide high levels of customer service to everyone you deal with.
We currently have 1 permanent and 3 x 12 month FTC posts available.
Locations
Maintenance Scheduler in Swansea, Wales employer: Beacon Cymru Group Ltd
Contact Detail:
Beacon Cymru Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Scheduler in Swansea, Wales
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation's values and mission. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences make you a great fit for the Maintenance Scheduler role, especially your organisational skills and customer service experience.
✨Tip Number 3
Be ready to showcase your initiative! During the interview, think of examples where you’ve taken charge or improved processes. This is key for a role that requires you to manage schedules and respond to various queries effectively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Maintenance Scheduler in Swansea, Wales
Some tips for your application 🫡
Complete the Online Application Form: Make sure you fill out the online application form in full. This is your chance to showcase your skills and experience, so don’t leave any sections blank!
Showcase Your Team Spirit: We’re all about teamwork here at StudySmarter. Highlight your ability to work well with others and share examples of how you've contributed to a team in the past.
Demonstrate Your Organisational Skills: As a Maintenance Scheduler, organisation is key! Use your application to illustrate how you manage tasks and prioritise effectively, especially in busy environments.
Emphasise Customer Service Experience: Since you'll be dealing with residents and contractors, it’s important to show us your customer service skills. Share any relevant experiences where you’ve gone above and beyond for customers.
How to prepare for a job interview at Beacon Cymru Group Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Maintenance Scheduler. Familiarise yourself with the key tasks like booking jobs and handling queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
As a Maintenance Scheduler, organisation is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how your organisational skills have led to positive outcomes, especially in high-pressure situations.
✨Emphasise Teamwork and Initiative
This role requires a great team player who can also take the initiative. Be ready to discuss times when you've worked collaboratively with others and instances where you've taken charge to solve a problem. This will show that you align with their values and can contribute positively to the team.
✨Prepare for Customer Service Scenarios
Since you'll be dealing with residents and contractors, prepare for questions related to customer service. Think of specific examples where you've provided excellent service or resolved conflicts. This will demonstrate your ability to maintain high levels of customer satisfaction, which is crucial for this role.