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- Tasks: Join our Heating Team to handle plumbing and heating repairs, ensuring customer satisfaction.
- Company: A caring company dedicated to serving communities with a high customer satisfaction score.
- Benefits: Company vehicle, flexible workload management, and a focus on health and safety.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Gas engineering experience and a commitment to customer service.
- Other info: Dynamic role with opportunities for personal growth and community impact.
The predicted salary is between 36000 - 60000 £ per year.
This role is for a Gas and Heating Engineer to join our highly motivated and successful in-house Heating Team, who are currently achieving a 94% customer satisfaction score! We really care about the people and communities we serve, and we need skilled caring people to help us serve those communities.
The role will be to cover all aspects of plumbing and heating repairs, providing variety in your day-to-day role. You will occasionally carry out reactive repairs, attending people's homes, ensuring high levels of customer satisfaction. Other times you may carry out new boiler installs and gas servicing.
You will be provided with a company vehicle and will be responsible for purchasing your own materials and managing your own stock. You will be expected to manage your workload via a workplace app and liaise with the Scheduling Team, to ensure you get the job done right first time where possible.
You will be expected to always engage with health and safety initiatives, ensuring the safety of yourself, your colleagues, and the people we serve.
Locations
Gas Engineer in Swansea, Wales employer: Beacon Cymru Group Ltd
Contact Detail:
Beacon Cymru Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Engineer in Swansea, Wales
✨Tip Number 1
Network like a pro! Reach out to fellow Gas Engineers or join local trade groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best work, whether it's boiler installs or plumbing repairs. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job ads to pop up. Reach out directly to companies you admire and express your interest. A friendly email can go a long way in landing that dream role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our awesome Heating Team!
We think you need these skills to ace Gas Engineer in Swansea, Wales
Some tips for your application 🫡
Fill Out the Application Form Completely: Make sure you complete every section of the online application form. We want to get to know you and your skills, so don’t leave anything out that could showcase your experience as a Gas Engineer!
Show Off Your Customer Service Skills: Since we pride ourselves on our customer satisfaction score, highlight any previous experience where you’ve gone above and beyond for customers. We love to see how you can make a difference in people’s homes!
Be Clear About Your Qualifications: List all relevant qualifications and certifications clearly. We need to know you’re up to speed with gas safety regulations and plumbing standards, so don’t be shy about your credentials!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role in our Heating Team!
How to prepare for a job interview at Beacon Cymru Group Ltd
✨Know Your Stuff
Make sure you brush up on your gas engineering knowledge before the interview. Familiarise yourself with the latest regulations, safety standards, and common plumbing and heating issues. This will show that you're not just skilled but also genuinely interested in the field.
✨Customer Service Matters
Since this role involves a lot of customer interaction, be prepared to discuss how you handle customer satisfaction. Think of examples where you've gone above and beyond for clients, especially in tricky situations. Highlighting your caring nature will resonate well with the company's values.
✨Show Your Problem-Solving Skills
Be ready to tackle hypothetical scenarios during the interview. They might ask how you'd approach a reactive repair or a tricky installation. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving abilities effectively.
✨Get Familiar with Tech
Since you'll be using a workplace app to manage your workload, it’s a good idea to show that you're tech-savvy. If you have experience with similar apps or tools, mention them. This will reassure the interviewer that you can adapt quickly to their systems.
