At a Glance
- Tasks: Manage client appointments and provide a warm welcome via phone and email.
- Company: Join Beacon Counselling, a compassionate team dedicated to mental health support.
- Benefits: Enjoy flexible part-time hours, hybrid work options, and a supportive team culture.
- Other info: Diversity is valued; we encourage applications from underrepresented communities.
- Why this job: Make a real impact in people's lives while developing your admin skills in a busy environment.
- Qualifications: Experience in an office setting, strong communication skills, and attention to detail required.
The predicted salary is between 24570 - 24570 £ per year.
Overview
We are seeking a compassionate and highly organised Appointments Administrator to join the team at Beacon Counselling based in Stockport SK1 3DL.
Hours: 12 per week
Salary: £8,186.88 per annum
This is an onsite position with a regular working pattern between the hours of 8:30am and 9:15pm, Monday to Thursday and between 8:30am and 3:00pm on Fridays.
At Beacon we know that good mental health can be life changing. We are dedicated to improving the mental health and emotional resilience of our community. We believe everyone deserves an equal chance at good emotional wellbeing, and that belief is at the heart of everything we do.We’re part of Making Space, a national charity providing health and social care support.
Responsibilities
In this role you will be responsible for managing schedules, co-ordinating appointments and ensuring our appointment services runs smoothly.
Key responsibilitiesinclude:
- Provide confidential and sensitive appointments for clients
- Respond to enquires from members of the public
- Arrange consultations, manage cancellationsand maintain accurate appointment records
- Provide a friendly reception for clients and visitors
- Take and record payments and donations
- Cash up daily
- Support with general admin tasks and recruitment of counsellors and volunteers
If you thrive in a fast-paced work environment and enjoy utilising your organisational and communication skills this role may be a perfect fit for you.
Qualifications
Previous experienceof working within a busy office environment is essential for this role. You will have strong organisational and time managementskills and excellent communication both verbally and in written form. You must have good IT Skills and knowledge of Office 356, share point and the use of a CRM database (or equivalent)
We are looking for individuals who have an eye for detail and the ability to work methodically when under pressure and in accordance with deadlines.
Benefits
We are constantly reviewing our benefits packages to ensure our employees are receiving the very best company perks and we are always seeking out further additions.
Our current benefits include:
- Stream – Access up to 30% of your wages as you earn
- Electric Car Scheme (subject to salary sacrifice & National Minimum Wage regulations)
- Lifestyle benefits through Bravo Benefits and Health service discounts
- Up to 28 days holidays per year including bank holidays (pro rata for part time)
- We pay double time for Xmas day, Boxing Day and New Year’s Day
- Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
- Access to our library of learning through our e-portal
- Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
- We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
- Travel schemes including cycle to work, car maintenance and 55p per mile travel expenses.
- We run a colleague engagement hub with monthly and annual colleague awards
- Pension Scheme 3% employer contribution as a minimum
- Paid Sick leave
Successful applicants will be subject to employment checks, including DBS and references checks and provided with safeguarding training. Making Space is an equal opportunities employer. We can only accept applications from those who are legally entitled to live and work within the United Kingdom.
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Appointments Administrator in Stockport employer: Beacon Counselling
Beacon Counselling is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Stockport, we provide our Service Managers with opportunities to lead impactful counselling and mental health programs while benefiting from ongoing training and development. Join us to make a meaningful difference in the community and enjoy a fulfilling career in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Appointments Administrator in Stockport
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Beacon Counselling.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Beacon Counselling.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Beacon Counselling, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Appointments Administrator in Stockport
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Beacon Counselling.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Beacon Counselling.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Beacon Counselling. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Beacon Counselling. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Beacon Counselling
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Beacon Counselling’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
