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- Tasks: Create a welcoming atmosphere for guests and maintain high cleanliness standards.
- Company: Join a vibrant team at M&B, where fun meets professionalism.
- Benefits: Flexible shifts, 33% dining discount, pension, and 28 days paid holiday.
- Why this job: Make lasting memories for guests while building friendships and having fun.
- Qualifications: Passion for service and attention to detail; training provided for all levels.
- Other info: Enjoy team socials and a supportive work environment.
The predicted salary is between 988 - 1219 £ per month.
No CV to hand? No problem! We’ve made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a comfortable and welcoming environment, then this is the job for you.
WHAT YOU’LL DO IN THIS ROLE:
- Ensure our guests want to revisit us and recommend us to their friends and family by working with the team to ensure a warm, friendly and genuine welcome or farewell.
- Take pride to ensure that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and talking to them about our guest experience survey.
- You’ll be responsible for cleaning and presenting our bedrooms, bathrooms and public areas perfectly – to the Innkeepers Lodge brand standard.
- You’ll ensure the highest standards of cleanliness and safety by following set up and close down procedures at all times.
WHAT WE LOOK FOR IN OUR ROOM ATTENDANTS:
- Passionate about great service
- Taking pride in maintaining highest standards of cleanliness and safety
- Great eye for detail
- Ability to work calmly under pressure
Whatever your level of experience, we'll give you all the training you need.
WHAT'S IN IT FOR ME?
- Flexible shifts – to fit around the other important things in life
- Love dining out? You’ll love it even more with a massive 33% discount across all our brands.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
- There’s also a free employee helpline – to support you with whatever life throws at you.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Hotel Staff in Basingstoke employer: Beach Arms - 176923
Contact Detail:
Beach Arms - 176923 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Staff in Basingstoke
✨Tip Number 1
Get familiar with our brand! Before you apply, take a moment to explore our website and understand what we stand for. Knowing our values and the guest experience we aim to provide will help you shine during any conversations.
✨Tip Number 2
Practice your people skills! Since this role is all about creating a welcoming environment, think of some friendly conversation starters or questions you could ask guests. This will show us your passion for great service right from the get-go.
✨Tip Number 3
Be ready to showcase your attention to detail! Whether it’s about cleanliness or guest interactions, think of examples from your past experiences where you’ve gone the extra mile. We love to see that pride in your work!
✨Tip Number 4
Don’t forget to apply through our website! It’s super quick and easy, and we promise it only takes a couple of minutes. Plus, it’s the best way for us to get to know you and your enthusiasm for joining our team.
We think you need these skills to ace Hotel Staff in Basingstoke
Some tips for your application 🫡
Keep it Simple: No need for a fancy CV here! Just fill out our quick application form on the website. It’s designed to be super easy and takes only 2 minutes, so don’t overthink it!
Show Your Passion: We love seeing enthusiasm! Make sure to express your passion for delivering great guest experiences in your application. Let us know why you want to be part of our team!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your answers. Authenticity goes a long way in making a great first impression.
Check Your Details: Before hitting submit, double-check your application for any typos or missing info. We want to see your best self, so make sure everything is spot on!
How to prepare for a job interview at Beach Arms - 176923
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering great guest experiences during the interview. Share specific examples of how you've gone above and beyond in previous roles or situations to create a welcoming environment.
✨Demonstrate Attention to Detail
Since cleanliness and presentation are key, be prepared to discuss how you maintain high standards in your work. You could even mention any personal routines or methods you use to ensure everything is spotless and well-organised.
✨Stay Calm Under Pressure
The hospitality industry can get hectic, so it’s important to show that you can handle stress. Think of a time when you managed a busy situation effectively and be ready to share that story with the interviewer.
✨Engage with the Interviewer
Treat the interview like a conversation rather than a Q&A session. Ask questions about the team culture and what makes their guest experience special. This shows you're genuinely interested and helps build rapport with the interviewer.
