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For Companies At a Glance
- Tasks: Resolve complex technical issues and support the service desk team.
- Company: Join a forward-thinking organisation delivering modern infrastructure solutions.
- Benefits: Enjoy hybrid working, competitive salary, bonus, and 33 days holiday.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Strong experience with Microsoft Windows Server, Active Directory, and Azure required.
- Other info: Opportunity for future IT leadership roles.
The predicted salary is between 29000 - 37000 £ per year.
Are you an experienced Infrastructure Engineer looking for a role with real impact, flexibility, and future leadership potential? Join a forward-thinking organisation where you’ll play a key role in delivering secure, modern infrastructure solutions across on-prem, cloud, and hybrid environments. With just one day per week in the Inverness office, this hybrid role offers the perfect balance of autonomy and collaboration.
What You’ll Be Doing
- Act as a 2nd/3rd line escalation point, resolving complex technical issues and supporting the service desk team.
- Design, implement, and support infrastructure solutions across Microsoft and cloud platforms.
- Take full ownership of incidents and maintenance tasks, ensuring clear and consistent communication throughout.
- Maintain and patch customer estates to ensure systems are secure, supported, and up to date.
- Contribute to the development of internal technical standards, documentation, and best practices.
What You’ll Bring
- Strong experience with Microsoft Windows Server and Active Directory.
- Proven hands-on knowledge of Microsoft 365 and Azure (identity, security, tenant configuration).
- Excellent troubleshooting skills and a methodical, analytical mindset.
- Solid understanding of networking fundamentals.
- Clear and confident communicator – able to explain technical issues to non-technical stakeholders.
What’s in It for You
- Hybrid working – just 1 day per week in the Inverness office.
- Salary: £35,000 – £45,000 per annum.
- Bonus: Up to 8% discretionary annual bonus (based on personal and business performance).
- Holidays: 33 days (including public holidays).
- Pension: 5% employer / 3% employee contribution.
- Career progression: Opportunity to step into future IT leadership roles.
This is a fantastic opportunity for someone who wants to grow their career in a supportive, forward-looking environment. If you're ready to take ownership, drive innovation, and make a difference — we’d love to hear from you.
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Be Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior ICT Infrastructure Specialist
✨Tip Number 1
Familiarise yourself with the latest trends in cloud and hybrid infrastructure solutions. Being knowledgeable about current technologies like Microsoft Azure and Microsoft 365 will not only boost your confidence but also show us that you're proactive and passionate about the field.
✨Tip Number 2
Prepare to discuss your troubleshooting experiences in detail. We value candidates who can articulate their problem-solving processes, especially when it comes to complex technical issues. Think of specific examples where you resolved significant challenges.
✨Tip Number 3
Brush up on your communication skills, particularly how to explain technical concepts to non-technical stakeholders. We appreciate clear communicators who can bridge the gap between technical and non-technical teams, so practice articulating your thoughts simply and effectively.
✨Tip Number 4
Showcase your leadership potential by discussing any past experiences where you took ownership of projects or mentored others. We’re looking for someone who is not just technically skilled but also ready to step into future leadership roles within our organisation.
We think you need these skills to ace Senior ICT Infrastructure Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Windows Server, Active Directory, and cloud platforms like Microsoft 365 and Azure. Use specific examples to demonstrate your troubleshooting skills and ability to communicate technical issues clearly.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with their needs, particularly your experience in designing and implementing infrastructure solutions. Show that you understand the importance of secure and modern infrastructure.
Highlight Relevant Skills: When filling out your application, emphasise your analytical mindset and networking fundamentals. Be sure to mention any experience you have with incident management and maintaining customer estates, as these are key responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Senior ICT Infrastructure Specialist.
How to prepare for a job interview at Be
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with Microsoft Windows Server, Active Directory, and Azure. Highlight specific projects where you successfully implemented infrastructure solutions, as this will demonstrate your capability to handle the technical demands of the role.
✨Communicate Clearly
Since the role requires explaining technical issues to non-technical stakeholders, practice articulating complex concepts in simple terms. This will show that you can bridge the gap between technical and non-technical team members effectively.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've resolved complex technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your analytical mindset and troubleshooting abilities.
✨Emphasise Your Adaptability
With a hybrid working model, it's important to convey your ability to work autonomously while also collaborating with a team. Share experiences where you've successfully balanced independent tasks with teamwork, highlighting your flexibility and commitment to achieving results.
